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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data Center Engineer (Mandarin Bilingual) - **Company:** Zenlayer, Inc - **Location:** Akron, OH, United States - **Contract:** Permanent contract - **Skills:** Secure Shell (SSH), Microsoft Windows, Macintosh Computers, Data Centers, Data Center Infrastructure Management (CIM), Linux, Networking Hardware, Network Connections, PuTTY, TCP/IP, Data Logging, Remote Desktop Protocol (RDP), Computer Networking Systems, Network Server - **Published:** May 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=97905472892b5981 ## About the Role Do you have experience in Process improvement planning?, Do you have a Bachelor's degree?, * Must be action oriented - understand task priority and the urgency of meeting deadlines. Well-known who, when, how to troubleshoot networking systems onsite and hands-on hardware updates. Not only do you have a team player mentality, but you are ready to infuse passion into your work in internet networking. * Fluent in Mandarin Chinese (listen, speak, read, and write) * Knowledge of networking, servers and OS. Understand TCP/IP. * Ability to use IDC hand tools. * Ability to lift heavy loads up to 50 lbs. Must be able to work at heights from a ladder and in noisy or confined space. * Ability to travel 20%+ of time when required. * Must be self-motivated, detail oriented, positive in approach, professional and help create, develop and implement project process improvements. * Excellent communication skills. * Ability to rotate shifts including holidays, off hours (i.e., graveyard shift), weekend and vacation. Preferred Qualification: * Bachelor's or higher degree preferred. * More than 1 year of above IDC experience. * Previous managerial position in this category. * Any above-describe IDC qualifications, certifications or rewards. ## Description * Strong working knowledge with servers and network hardware/components, copper and fiber infrastructure installations and testing, data center product support applications, software (Windows, Linux, SSH, RDP, Putty, etc.) configurations and data center infrastructure management (DCIM) related tools. * Complete cabling and installation in server, router, switch according to work orders as well as MACs (Moves/Adds/Changes) orders in designated data centers, including devices receiving, labeling, racking, powering and network connection, configuration, troubleshooting and break-fixing. * Maintain a safe and secure operation environment by reporting any violations to the direct supervisor, adhere to security and safety of data protection protocols, error logging practices and support operating procedures. * Maintain asset management and compliance with audit, daily log tracking, fulfilling documentation, retention practices and inventory checking. * Provide smart-hands assistance at various sites within specified SLA (Service Level Agreement) response time. * Provide status reporting regarding data center service availability, performance, and capacity utilization. * Coordinate equipment/material receiving, shipping and RMA processing support when required. * Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a regular basis. * On-call duties as needed. 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