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# Information Systems - IT Lead

- **Company:** Advanced Behavioral Health, Inc.
- **Location:** Braddock, PA, United States
- **Experience:** Expert
- **Salary:** $70,000.0 - $80,000.0
- **Contract:** Permanent contract
- **Skills:** Information Systems, Information Technology Operations, Information Technology, Performance Monitor, 3-tier Architectures
- **Published:** July 1, 2026
- **Apply:** https://www.juju.com/job/00000000gclt61

## About the Role

+ 2+ years of experience in Tier 2/Tier 3 or advanced IT support role

 + Strong troubleshooting skills across systems, networks, and devices

 + Experience providing guidance or leadership to IT staff preferred

 + Strong communication and customer service skills

 + Ability to manage multiple priorities in a fast-paced environment

Education:

 + Degree not required; IT certifications or relevant education are a plus

_Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible._

## Description

Are you a hands-on IT leader who thrives in a mission-driven environment? If so, consider joining Devereux!

We're seeking a dynamic **Information Systems - IT Lead** who enjoys solving complex challenges, supporting end users, and leading IT operations with a customer-first mindset.

This on-site role serves as the primary IT resource for our Devereux - TCV Programs located in Braddock, PA and will ensure reliable systems, provide strong customer service, and effective coordination of technical support and projects., Lead and oversee daily IT support operations across multiple sites, ensuring timely resolution of requests and high-quality service delivery. Serve as the escalation point for complex technical issues while troubleshooting a wide range of systems, including hardware, software, network, and communication tools. Coordinate competing priorities across support and project work, monitor performance metrics, and drive process improvements. Support IT systems and infrastructure through installation, maintenance, and asset management, ensuring compliance with security standards. Additionally, lead site-based IT projects, coordinating timelines and resources to ensure smooth, minimally disruptive implementations.


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