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# IT - Technology Lead | Automotive | Telematics

- **Company:** Cloudspace LLC
- **Location:** Plano, TX, United States
- **Experience:** Expert
- **Salary:** $134,368.0
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Amazon Web Services, JIRA, Python (Programming Language), MongoDB, Datadog, Gitlab, Kubernetes, Deployment Automation, Pagerduty
- **Published:** July 2, 2026
- **Apply:** https://www.careerjet.com/jobad/us1fbb0a91645ddc0c9c362aa4ae788689

## About the Role

Must Have Skills
Japanese and English
AWS, Data Dog, Kubernetes
Mongo DB, EKS, Python, Java
Nice to have skills
5+ years of Operations Production Support experience, including P1P2 incident management, root cause analysis, and stakeholder communication
Familiar with tools like JIRA and PagerDuty, Demonstrated expertise in AWS, MongoDB, Datadog or similar tools, and PythonJava. Troubleshoot customer issues as needed, documenting details in JIRA and the PagerDuty oncall system. Review and triage escalated service and support requests. Utilize DevOps automation tools, including GitLab build jobs. Provide oncall support for P1 issues during weekends and holidays on a rotation basis. Skills Qualifications Over 10 years of professional experience Proficiency in Japanese language Minimum 5 years o

## Description

Top 3 responsibilities you would expect the Subcon to shoulder and execute
Manage the endtoend Change Request lifecycle, from initiation through closure, ensuring adherence to defined processes.
Oversee the accurate categorization and prioritization of Change Requests based on business impact and urgency.
Perform validation for developed product and services by leveraging available new tools and following best practices
Interview Process (Is face to face required?)
Yes, Project Code :EQ testing


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