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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Specialist - **Company:** FourSeasons, Inc - **Location:** Los Angeles, CA, United States - **Salary:** $72,613.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Antivirus Softwares, Software Applications, VoIP, Disaster Recovery, IBM Notes, Virtual Private Networks (VPN), Network Architecture, Web Application Security, Firewalls (Computer Science), Information Technology, Network Support, Performance Monitor - **Published:** July 2, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=dfa17051f09acc4c ## About the Role Ideal candidate will have : * Minimum one year experience or related work . * Good communication and written skills. * Excellent interpersonal and communication skills, both in person and by telephone. * Ability to learn multiple computer software and accurately input information into the systems. * Ability to work cohesively with co-workers both within and outside of your department. * Ability to prioritize, organize and follow up. * Previous hotel front desk and or reservations hospitality experience is strongly preferred. * Must be available to work weekends, days, evenings and holidays ## Description * We are seeking an experienced Information Technology applicant who has worked in a luxury hotel/environment preferred . Applicants must have three years' experience or more . The IT specialist will be responsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at property . Also ensures the server Infrastructure maintenance, Network Infrastructure maintenance - wired & wireless, Network protection and failover tools implementation (Firewall, web security, multi-homing devices, etc.)., Job duties in clude but are not limited to: * Assist in ensuring critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day. * Assist with establishing and maintaining user procedures and hardware familiarization for all systems. * Assist with providing Systems Administration, * ncluding maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation. * Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting. * Assist with ensuring effective support for other systems, including back office, sales and catering and human resources applications and any other at the property. * Assist with providing system support services, including service outage diagnosis, troubleshooting and restoration of service , virus protection management. * Assist with maintaining and promoting Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards. * Assist in the co-ordination of new acquisitions and major projects as required . * Participate in property-level, corporate-initiated technology implementations as required . * Good knowledge and support for Desktop OS and applications including patches. * Provide direct guest support and quality support to function rooms and conference services. * Assist with administration of Lotus Notes, connection to global VPN and other communication tools. * Assist in the process of systems backup and recovery procedures. * Assist in management of third party vendors. * Assist with providing 24 / 7 support for mission critical systems. * Assist at network support and security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance - wired & wireless, Network protection and failover tools implementation (Firewall, web security, multi-homing devices, etc ). * Perform any additional duties as assigned by the Director of Finance/Assistant Director of Finance or Director of IT. ## Related Videos - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [What is quantum computing?](https://www.wearedevelopers.com/videos/481-what-is-quantum-computing) - [Culture Starts With You: Rethinking Leadership in 2025](https://www.wearedevelopers.com/videos/1715-culture-starts-with-you-rethinking-leadership-in-2025) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Don’t Insert Crazy! 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