> Markdown version of [/jobs/ext/1153320-hotel-guest-service-representative-front-desk-agent](https://www.wearedevelopers.com/jobs/ext/1153320-hotel-guest-service-representative-front-desk-agent). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Hotel Guest Service Representative/Front desk agent

- **Company:** Comfort Suites
- **Location:** Orlando, FL, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Computer Literacy
- **Published:** July 2, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=436f194f3b85a1ff

## About the Role

* Customer Service experience, in a hotel setting preferred.
 * Hotel brand experience is a plus.
 * High School diploma or equivalent is preferred.
 * Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.
 * Must have valid drivers license, and acceptable driving history subject to company approval .

## Description

We are currently looking for a Guest Services Representatives to join our Front Desk Team! Our Comfort Suites® Near Universal Orlando Resort offers 101 cozy guest suites with 25% more space than a traditional hotel room. Our suites are the perfect place to relax and spread out after a busy day on the go. Our convenient location is in the center of it all, giving guests easy access to all the top attractions, including SeaWorld, Universal's Islands of Adventure and Aquatica. A daily complimentary breakfast is offered to all guests. The Comfort Suites is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

The Guest Services Representative/Front Desk Agent is the face of the hotel, and provides superior service to all guests. This a dual position Full Time - Two shifts - 7am to 3pm or 3pm to 11pm shift-

Responsibilities:

 * Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.
 * Handles cash, credit card information and goods at the property
 * Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
 * Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.
 * Weekend Availability needed


## Related Videos

- [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com)
- [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents)
- [Tackling the Risks of AI - With AI](https://www.wearedevelopers.com/videos/1690-tackling-the-risks-of-ai-with-ai)
- [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles)
- [From Tables to Graphs in Minutes: Supercharging Kusto Graph Analytics with AI-Powered Development](https://www.wearedevelopers.com/videos/1543-from-tables-to-graphs-in-minutes-supercharging-kusto-graph-analytics-with-ai-powered-development)

## Related Articles

- [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers)
- [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv)
- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)
- [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette)
- [How to Craft The Perfect Web Developer Resume](https://www.wearedevelopers.com/magazine/114-how-to-craft-the-perfect-web-developer-resume)