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# Data Analyst - Human Services

- **Company:** 22nd Century Technologies, Inc.
- **Location:** Glen Allen, VA, United States
- **Salary:** $9,880.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Software Applications, Confluence, JIRA, Google Docs, Microsoft Office, Microsoft Visio, Raw Data, Power BI, Microsoft SharePoint, SQL Databases, Data Analytics, Gsuite, Database Tools and Utilities
- **Published:** May 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8ffc229f656e6249

## About the Role

Do you have experience in SharePoint?, * Requires experience working with data analytics and raw data.

 * Extensive experience or knowledge of Human Services Programs, policies, and procedures, especially local department operations in a state-supervised, locally administered environment.
 * Familiarity with SQL or other query tools used to extract or manipulate data.
 * Experience developing or maintaining dashboards, reports, or performance metrics.
 * Experience researching and gathering data, compiling results, and solving problems, using a variety of research / analytical methodologies.
 * Experience using production systems such as VACMS, Keystone Edge, CRM, & COMPASS, but not limited to.
 * Proficient in Microsoft Office Suite with advanced Excel skills, and experienced in using Word, Visio, Google Docs, Microsoft Teams, Confluence, and Jira.
 * Strong oral and written communication skills with the ability to provide professional, courteous service to internal and external customers.

## Description

* Collect, clean, and analyze raw data from multiple systems to identify trends, issues, and opportunities for program improvement.
 * Develop reports, dashboards, and visualizations to communicate findings to stakeholders at all levels.
 * Interpret data and provide actionable recommendations to support decision-making and operational efficiency.
 * Maintain documentation of data workflows, reporting processes, and analytical methodologies.
 * Respond to data requests, conduct research, and compile findings using appropriate analytical techniques.
 * Deliver findings from data queries by preparing and presenting clear, accurate reports and visualizations to both technical and non-technical stakeholders.
 * Use tools such as Excel, Power BI (if applicable), Confluence, Jira, SQL, and other agency systems to support analytics and system operations.

Computer software to be used :

 * VaCMS
 * SharePoint
 * Microsoft Office 365
 * Confluence
 * Jira
 * Clear Quest
 * Google Suite
 * Power BI


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