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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Specialist - **Company:** LAND NATURAL RESOURCES DE - **Location:** Honolulu, HI, United States - **Salary:** $61,284.0 - **Contract:** Permanent contract - **Skills:** Data Analysis, Computer Programming, Databases, Crystal Reports (Reporting Software), Data Conversion, Relational Databases, Query Languages, Middleware, File Server, Python (Programming Language), Microsoft Office, Oracle (Applications), Systems Development Life Cycle, Software Tools, SQL Databases, System Testing, Web Applications, Test Scripts, Information Technology, Database Backup, Programming Languages - **Published:** July 2, 2026 - **Apply:** https://www.courts.state.hi.us/wp-content/uploads/2026/07/CJRI-IT-Specialist-Job-Posting_7-2026-1.pdf ## About the Role * Ability to systematically approach and resolve complex problems through research, analysis and evaluation of various alternatives. Ability to clearly present highly complex ideas in both oral and written communications. * Ability to work well with others, interacting as a team member and building consensus. Ability to multi-task while preserving good organizational skills. Ability to act with a sense of urgency while providing outstanding customer service. Possesses a work ethic that balances integrity and accountability with adaptability and resourcefulness. * Knowledge and experience with Structured Query Language (SQL) in an Oracle Environment. * Knowledge and experience in Microsoft Office applications, web-based application environments, and relational databases. * Knowledge and experience in a database query language that sufficiently allows re-training in other query languages with minimal effort. * Knowledge and experience in a computer programming language that sufficiently allows retraining in other programming languages with minimal effort. DESIRED KNOWLEDGE, SKILLS, ABILITIES: * Knowledge and experience with Business Intelligence tools such as Crystal Reports. * Knowledge and experience with Python programming. ## Description The Criminal Justice Research Institute (CJRI) is administratively attached to the Office of the Chief Justice. The Institute's focus is to examine all aspects of the criminal justice system for the purpose of assisting the State in understanding the system in a more comprehensive way and ensuring the protection of individual rights, increasing efficiencies and controlling costs. To accomplish this goal, the Institute will examine all areas of the criminal justice system, including police, prosecutors, defense counsel, courts, pretrial services, probation and parole and will also examine the manner in which related areas, including mental health services and drug treatment services, intersect with the criminal justice system. The Information Technology (IT) Specialist is assigned moderately complex IT work. The work is primarily in the support of CJRI applications, with a secondary role in support of the Information Technology and Systems Department (ITSD) applications support area. The IT specialist may work alone, with customers or in teams of other specialists and consultants. Moderate judgment is required and moderate supervision is provided. The IT Specialist will use a mix of forms and screen generation tools; report builders; and software tools to work on middleware; database management systems; applications, database and file servers; and operating systems., Customers include Criminal Justice Research Institute and Judiciary staff, external government entities, private attorneys and the public. Acts independently on tickets of limited complexity and difficulty, however for more difficult or larger tickets with significant time and resource requirements, consults with supervisors to prioritize requests. Responds to emergency situations and resolves problems expeditiously to minimize impact to customers. * Communicates with customers and works with them to troubleshoot and resolve their tickets. Work includes data corrections, report writing and database updates. Works with customers to resolve administrative, operational, and functional problems by providing specific case processing information and assistance. Where the cause of the ticket is, an application bug or enhancement, works with the application vendor(s) to fix the bug. When feasible makes modifications to software and/or databases to fix defects or enhance the customers' experience. * Works with infrastructure vendors or ITSD to troubleshoot and identify hardware, software, or operator error problems sources, Ensures that system procedures and standards are being followed or works with the vendors to recommend changes and alternatives. * Meets with the customers to ensure that their needs are met and that the production support processes are efficient and effective. Provides an analysis of any issues and presents recommended and alternative solutions. SYSTEM DEVELOPMENT/MIGRATION/UPGRADE * Provides technical and functional support to the project team and customers during system development, migration and upgrade. * Participates with project team in extracting requirements from customers and documenting court processes, including data analysis, to provide improved solutions to operational challenges. Participates in the preparation of conceptual and detailed documentation for application modifications, including management and operational controls, external interfaces, datasets, reports, resource requirements, conversion approach and information flow for user forms. * Participates in the development of test plans and test scripts, and participates in system testing and assists with user acceptance testing. * Participates in writing, editing, and updating of manuals, standards, guidelines, and other case processing working aids. Assists customers in preparing orientation and training materials to meet the needs of operational units. Maintains and updates court forms and document templates used in automated processes. * Maintains data in control and validation tables and assists the database administration team with maintaining database structure necessary to store court and program information. Assists the project team with data conversion. TRAINING AND TEAMWORK * Participates in formal training to stay current with technologies adopted by the Criminal Justice Research Institute and Judiciary. Consults with customers and project vendor personnel to understand new and existing court processes adopted by the Judiciary. * Schedules, leads, conducts and/or attends and participates in meetings, conferences, informal training seminars, user groups, and other necessary group discussions to disseminate and/or collect information relative to the Judiciary. * Assists in the training of IT staff on new support and diagnostic skills. Assists in the training of customers on system processes including initial and remedial training on basics and navigating through the application. * Provides positive input, and collaborates and works effectively as a team member in IT related matters and projects. Coordinates IT activities with vendors and other external private and public entities. Consults with other branches of the Judiciary and other criminal justice agencies to ensure coordinated service delivery to program areas. * Provides assistance, information, and guidance to other ITSD staff and vendors on various applications/systems or hardware in functional area(s). Establishes and maintains effective working relationships with customers and vendors. Keeps supervisor abreast of developments in all functional areas. * May provide technical assistance on special projects under the direction of other technical staff, as assigned by the supervisor. Makes recommendations to higher level specialists on methods and procedures related to assigned projects. OTHER DUTIES * Prepares written status updates, reports, memoranda, and correspondence. Extracts and prepares statistical reports and analyses derived from Criminal Justice Research Institute and Judiciary databases. Participates in short- and long-term planning. Participates in the maintenance of update of the Judiciary intranet and Internet web sites. * May participate in certain project activities with other team members and vendor resources. * Performs other related duties as assigned. ## Related Videos - [From Zero to Hero: NextJS 13 and Tailwind CSS for Beginners](https://www.wearedevelopers.com/videos/766-from-zero-to-hero-nextjs-13-and-tailwind-css-for-beginners) - [Developer’s Perspective: Overview of the Tezos Blockchain Ecosystem](https://www.wearedevelopers.com/videos/237-developer-s-perspective-overview-of-the-tezos-blockchain-ecosystem) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Modern Data Architectures need Software Engineering](https://www.wearedevelopers.com/videos/1030-modern-data-architectures-need-software-engineering) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Data Science, ML & AI in the Oil and Gas Industry at NDT Global - Dr. Katja Träumner](https://www.wearedevelopers.com/videos/1308-data-science-ml-ai-in-the-oil-and-gas-industry-at-ndt-global-dr-katja-traumner) ## Related Articles - [Top Big Data Technologies That You Need to Know](https://www.wearedevelopers.com/magazine/108-top-big-data-technologies-that-you-need-to-know) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)