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# TELECOMMUTE ServiceNow Architect/Developer

- **Company:** The Apex
- **Location:** Harrisburg, PA, United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Computer-Aided Design, Application Services, Configuration Management Databases, Custom Software, Digital Architecture, Web Development, Systems Integration, SOAPAPI, Information Technology, Servicenow
- **Published:** July 1, 2026
- **Apply:** https://www.dice.com/job-detail/9054a522-6a83-4add-8d25-bf3bfe9a9245

## About the Role

* Bachelor s degree in a related field or equivalent experience.
 * ITOM CSDM Design Architecture, Architect Diagrams, Technical documents, ServiceNow Health Assessments
 * ServiceNow Certifications : CTA, CSA, CIS ITSM CIS Discovery, ServiceNow Ops Technology.
 * 10+ years of IT experience with 7+ years in ServiceNow architecture, development, and administration.
 * Deep expertise in ServiceNow platform design, custom applications, integrations, CMDB/CSDM, and workflow automation.
 * Proven success leading enterprise ServiceNow implementations and platform assessments.
 * Strong knowledge of ITIL/ITSM best practices and their technical application within ServiceNow.
 * Hands-on experience with JavaScript, ServiceNow scripting, Flow Designer, IntegrationHub, REST/SOAP APIs, MID Server, and security/access controls.
 * Ability to provide technical leadership, mentor development teams, and advise stakeholders on solution options, risks, and impacts.
 * ServiceNow CSA required; CAD and CIS certifications strongly preferred.
 * Experience in hospitality or other large, complex enterprise environments preferred.

## Description

* Lead the design and architecture of ServiceNow solutions, including custom applications and integrations, that meet client needs and industry best practices.
 * Provide technical leadership and mentorship to development teams to ensure the successful execution of ServiceNow projects.
 * Perform assessments and evaluations of existing ServiceNow implementations, offering recommendations for improvements.
 * Responsible for developing/administering technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond.
 * Applies Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users.
 * Applies innovative technology to business processes to develop new solutions and troubleshoot issues
 * Consults with business analyst/Process Leaders to develop appropriate technical solutions in Service Now
 * Follows up on outstanding development needs and provides timely status reports to the project manager
 * Advises on options, risk and impacts on business/ITIL processes.


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