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# Technical Manager (Enterprise Applications Generalist)

- **Company:** LEO Inc
- **Location:** Allentown, United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Decision Support Systems, Job Scheduling, Scrum Methodology, Software Engineering, Systems Integration, Enterprise Software Applications, Technical Debt, Software Coding, Servicenow
- **Published:** July 1, 2026
- **Apply:** https://www.dice.com/job-detail/06be7a06-b10c-402d-a74c-ba8b8d247539

## About the Role

This role requires a strong balance of technical leadership, business acumen, and communication skills, with the ability to translate complex technical concepts into clear business terms and influence decision-making., * Bachelor's degree or equivalent experience

 * 10+ years of experience in application development, systems integration, or enterprise technology environments
 * Proven experience leading technical teams across multiple systems or platforms
 * Strong ability to quickly learn and adapt to new technologies and business domains
 * Demonstrated ability to translate technical concepts into clear business language
 * Strong understanding of how business processes drive technical requirements and decisions
 * Excellent problem-solving, troubleshooting, and analytical skills
 * Exceptional communication and stakeholder management skills
 * Experience working in Agile/Scrum environments
 * Self-motivated and effective in remote or distributed team environments

Preferred Qualifications

 * Exposure to automation and job scheduling tools (e.g., Automic or similar)
 * Experience supporting large-scale system implementations, migrations, or modernization efforts such as ServiceNow or ERP systems

## Description

We are seeking a Technical Manager who can effectively lead technical initiatives across a diverse application landscape without requiring deep specialization in any single platform. This individual will serve as a technical generalist and strategic leader-quickly ramping up on new systems, guiding technical teams, and ensuring solutions align with business objectives., * Technical Leadership & Delivery

 + Lead and coordinate technical work across multiple systems, applications, and integrations
 + Guide development and support teams on design approaches, coding standards, and best practices
 + Quickly come up to speed on new technologies and provide informed technical direction
 + Ensure solutions are scalable, maintainable, and aligned to enterprise standards

 * Cross-Functional Collaboration
 + Act as a liaison between IT and business stakeholders, translating technical concepts into business-friendly language
 + Partner with business teams to understand processes, pain points, and desired outcomes
 + Contribute to solution design that balances technical feasibility with business needs

 * Solution Design & Decision Support
 + Provide technical input into requirements, architecture decisions, and backlog prioritization
 + Evaluate trade-offs, risks, and impacts across systems and integrations
 + Drive decisions that minimize technical debt while maximizing long-term value

 * Team Enablement & Oversight
 + Mentor and guide developers, analysts, and support teams in a collaborative environment
 + Ensure vendor partners and contract resources deliver against expectations and standards
 + Foster a culture of continuous improvement and accountability

 * Operational Excellence
 + Support development and maintenance of technical documentation, runbooks, and support models
 + Lead root cause analysis and drive resolution of complex issues
 + Ensure enhancements, fixes, and integrations are properly tested and validated
 + Support UAT cycles and production readiness activities

 * Process & Continuous Improvement
 + Identify opportunities for automation, efficiency gains, and waste reduction
 + Contribute to process roadmaps and modernization efforts
 + Promote Agile delivery practices and iterative improvement


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