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# Solutions Specialist

- **Company:** Modsquad, Inc.
- **Location:** United States (Remote available)
- **Salary:** $41,600.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Software as a Service, Systems Integration, Zapier, Enterprise Integration, Zendesk
- **Published:** July 1, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5a2d24f46f3299aa

## About the Role

Do you have experience in Zoom?, * Curiosity that goes beyond the job description - you explore new tools for fun and have real instincts for where tech fits (and where it absolutely doesn't).

 * Genuine empathy - you think about how change feels for the people living through it, and you can guide someone through resistance with patience and clarity.

 * Fluency in tech-meets-process - show you a workflow and you'll see where it breaks, where it drags, and whether AI would genuinely help or just add noise.

 * Experience working directly with clients or customers - support, success, implementation, or something adjacent.

 * The ability to translate between a skeptical exec and a front-line team, with equal ease on both ends.

 * Conceptual comfort with APIs, integrations, and automation. Hands-on time with Zapier, Make, or similar no-code/low-code tools is a plus.

 * A strong foundation in SaaS administration, cross-platform integrations, and CX platforms (Zendesk, Zoom, or similar).

 * Dependability - you juggle multiple engagements, follow through without being chased, and flag issues early.

 * Resourcefulness - here, the playbook often doesn't exist yet, and you're okay with that.

 * High EQ, accountability, and a sense of humor. You thrive solo and on a team.



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