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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # CRM & Automation Specialist - **Company:** Banxware GmbH - **Location:** Berlin, Germany - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Databases, Data Cleansing, Data Governance, Data Mapping, Data Warehousing, Systems Integration, Zapier, Hubspot, Api Design - **Published:** July 3, 2026 - **Apply:** https://de.indeed.com/viewjob?jk=6587d9c259c43232 ## About the Role * 4-6 years of experience in CRM, and/or in business enablement roles such as marketing operations, revenue operations, or a closely related discipline * Solid, hands-on HubSpot experience - you know your way around pipelines, workflows, properties, lists, and reporting without needing a guide * Familiarity with automation tools such as Make.com, Zapier, or similar platforms * A systems mindset: you naturally think about how pieces connect, where things can break, and how to build for scale * Comfort working with structured data across multiple platforms - you don't need to be a developer, but you're not intimidated by an API doc or a data mapping exercise * Strong communication skills across technical and non-technical audiences; you can explain a complex workflow to a marketer and a data model to an engineer * A proactive, ownership-oriented approach - you spot what needs to be fixed and you fix it; you know how to prioritize competing demands, break down complex processes into manageable parts, and move forward with clarity, with documentation to follow * Fluency in English is required; German is a plus ## Description At Banxware, our CRM is more than a contact database - it's the connective tissue between Marketing, Growth, and Operations. As our CRM & Automation Manager, you'll take full ownership of this system and shape how our teams engage with leads, partners, and customers at every stage of the lifecycle. This is a role for someone who thrives on structure, thinks in systems, and finds genuine satisfaction in turning a messy process into something clean, reliable, and repeatable. You'll spend most of your time deep in HubSpot - building, maintaining, and improving the foundation that keeps our go-to-market engine running - while also owning a layer of workflow automation that connects our tools and removes friction for internal teams., * Be a core member of the team responsible for HubSpot: contributing to architecture decisions, maintaining data hygiene, pipeline configuration, lifecycle stages, and user access * Design and maintain segmentation logic, contact properties, and reporting structures that give Marketing and Growth clear visibility into the funnel * Build and optimize lifecycle workflows - lead nurturing, onboarding sequences, partner communications - ensuring the right touchpoint reaches the right contact at the right moment * Partner with Growth and Marketing to translate campaign and product requirements into CRM logic, from lead routing rules to re-engagement flows * Own HubSpot reporting and dashboards: build and maintain views that give Marketing, Growth, and Leadership clear, reliable visibility into pipeline health, campaign performance, and lifecycle metrics - and proactively flag what the numbers are telling us * Keep data clean and trustworthy: manage sync between HubSpot and connected systems (product data, operations tools, data warehouse) and proactively address gaps or inconsistencies * Ensure all CRM activity remains compliant with GDPR and internal data governance standards * Document CRM processes, train stakeholders, and act as the go-to resource when teams have questions about how the system works Automation & Integrations (supporting focus) * Build and manage automation workflows in Make.com that connect HubSpot with third-party tools and internal systems * Support API-based integration use cases in collaboration with Product and Engineering * Identify and eliminate manual, repetitive tasks across teams through targeted automation -always with an eye on reliability and maintainability ## Related Videos - [HR ROBO SAPIENS: Decoding AI Agents and Workflow Automation for Modern Recruitment](https://www.wearedevelopers.com/videos/1470-hr-robo-sapiens-decoding-ai-agents-and-workflow-automation-for-modern-recruitment) - [The Deichmann RPA journey: Step by step with low-code automation to success](https://www.wearedevelopers.com/videos/1566-the-deichmann-rpa-journey-step-by-step-with-low-code-automation-to-success) - [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Get Your Stack Together: Building the Right Recruiting Tech](https://www.wearedevelopers.com/videos/1295-get-your-stack-together-building-the-right-recruiting-tech) - [Create a Programmatic SEO Project Using Next.js and Static Site Generation](https://www.wearedevelopers.com/videos/449-create-a-programmatic-seo-project-using-next-js-and-static-site-generation) ## Related Articles - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany) - [Where to Find German Tech Jobs](https://www.wearedevelopers.com/magazine/366-where-to-find-german-tech-jobs) - [How to Find Tech Jobs in Berlin](https://www.wearedevelopers.com/magazine/291-how-to-find-tech-jobs-in-berlin) - [Jobs in Germany for Americans](https://www.wearedevelopers.com/magazine/423-jobs-in-germany-for-americans) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023)