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# Support Assistant - IT/Software

- **Company:** Rullion
- **Location:** Preston, UK
- **Salary:** £66,560.0 - £68,640.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Excel, Oracle Databases, Software Engineering, Software Systems, PL-SQL, SQL Databases
- **Published:** July 3, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2854473486-2

## About the Role

* Experience with Oracle Database / SQL within a working environment (1+year)
 * Strong Excel skills
 * Ability to read source code (e.g. PL/SQL, C)

About You

 * Excellent communication and interpersonal skills
 * Well organised and able to follow defined processes
 * Reliable, with strong attention to detail and attendance
 * Happy to undergo BPSS security clearance prior to starting, and to be enhanced to SC whilst in assignments.
 * Our client is unable to sponsor candidates who are on a works visa, * Degree or higher qualification in a software-related discipline
 * Interest in software systems within a manufacturing or industrial environment
 * Willingness to learn and develop within a technical support role
 * People who are local to site would be preferred

 * Why Apply?
 * Great entry point into a highly regulated nuclear environment
 * Opportunity to develop technical and operational experience
 * Work with experienced engineers and control systems teams

## Description

You'll be part of a dynamic support team, providing day-to-day assistance to plant operators across the manufacturing process. This is a hands-on role where you'll be resolving system issues, supporting users, and working closely with software developers and operational teams., * Managing and resolving multiple support queries from plant operators

 * Identifying and troubleshooting data issues within control systems
 * Reporting root causes of problems to software development teams
 * Supporting end-users in the effective use of applications
 * Working collaboratively with personnel across all levels of the site


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