> Markdown version of [/jobs/ext/1163840-application-support](https://www.wearedevelopers.com/jobs/ext/1163840-application-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Application Support

- **Company:** LOBOVO GmbH
- **Location:** France
- **Salary:** €24,000.0 - €30,000.0
- **Contract:** Permanent contract
- **Skills:** Desktop Computing, Software Engineering
- **Published:** July 3, 2026
- **Apply:** https://fr.indeed.com/viewjob?jk=445936e1c5dd57cc

## About the Role

We're looking for a friendly, organized, and technically minded Application Support Specialist who is fluent in French and English and enjoys helping customers succeed., * Fluent spoken and written French and English.

 * Excellent communication and interpersonal skills.
 * Strong problem-solving abilities and attention to detail.
 * Comfortable working with computers and learning new software quickly.
 * Ability to remain calm and professional while assisting customers.
 * Highly organized with good time management skills.
 * Self-motivated and able to work independently in a remote environment.

## Description

* Provide first-line support to our customers via email, chat, and phone.
 * Diagnose and resolve software issues or escalate them to our development team when necessary.
 * Guide users through software features and best practices.
 * Assist with customer onboarding and training sessions.
 * Reproduce reported issues and document them clearly for developers.
 * Follow up with customers to ensure issues have been fully resolved.
 * Create and improve support documentation and knowledge base articles.
 * Work closely with our product and development teams to improve the customer experience.


## Related Videos

- [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers)
- [WebAssembly Revolution: Elevating JavaScript's Reach and Performance](https://www.wearedevelopers.com/videos/1149-webassembly-revolution-elevating-javascript-s-reach-and-performance)
- [Recruitment Reinvented: Bold strategies and the $10K signing incentive](https://www.wearedevelopers.com/videos/1068-recruitment-reinvented-bold-strategies-and-the-10k-signing-incentive)
- [Official Opening of WeAreDevelopers World Congress 2026](https://www.wearedevelopers.com/videos/100000-official-opening-of-wearedevelopers-world-congress-2026)
- [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)

## Related Articles

- [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [Best Companies to Work For in France: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/189-best-companies-to-work-for-in-france-top-25-companies-in-2023)
- [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers)
- [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers)