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# Senior Applications Engineer

- **Company:** Natural History Museum
- **Location:** London, UK
- **Experience:** Expert
- **Salary:** £54,300.0
- **Contract:** Temporary contract
- **Skills:** Adobe Experience Manager, Continuous Integration, Microsoft Dynamics CRM, Systems Integration, Gitlab, Kubernetes, Web Technologies, Service Stack
- **Published:** July 3, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=5a34bb8baa3f3050

## About the Role

Are you an experienced applications or platform engineer who enjoys solving complex technical problems across a diverse technology stack? If you thrive in environments where no two days are the same, this could be the role for you.

You bring strong experience supporting and administering business-critical applications-such as CRM, eCommerce or ticketing systems-and understand how they integrate within wider platforms and infrastructure. You're comfortable working across web technologies, cloud or containerised environments, and have a solid grasp of concepts such as CI/CD, system integrations and service reliability.

If you enjoy diagnosing issues, improving systems and working collaboratively to deliver better services, you'll thrive here. You're proactive, detail-oriented and able to manage competing priorities while maintaining a high standard of delivery.

You're also a strong communicator who can work effectively with both technical and non-technical stakeholders, building relationships and ensuring users receive the support they need. You're curious and motivated to keep learning, keen to explore new technologies and continuously improve how systems and services are delivered.

## Description

We're looking for a Senior Applications Engineer to play a key role in supporting and evolving the Natural History Museum's business and commercial applications.

This is a varied and hands-on role where you will act as a technical lead across a diverse application landscape, including CRM, eCommerce, ticketing and content platforms. You'll ensure these critical systems are reliable, optimised and continuously improving-supporting both day-to-day operations and the Museum's wider digital ambitions.

You'll work closely with Product Owners, analysts and engineering teams to plan and deliver upgrades, improvements and new capabilities. From managing deployments and supporting CI/CD pipelines to troubleshooting complex issues across cloud, web and containerised environments, you'll be at the centre of keeping our services running smoothly and efficiently.

Alongside this, you'll lead on incident response and service performance, ensuring issues are resolved quickly and effectively while identifying opportunities to improve systems, automation and user experience.

If you're looking for a role with real ownership, this offers the opportunity to work across modern and legacy technologies (including Kubernetes, GitLab, Adobe Experience Manager and Dynamics CRM) within a collaborative, supportive environment where learning and development are actively encouraged., We're delighted that many of our vacancies attract a high level of interest. To ensure that every application receives the time and careful consideration it deserves, we closely monitor the number of applications we receive. In some cases, where interest is particularly high, we may close a vacancy to new applications ahead of the advertised closing date. Taking this approach helps us manage the process efficiently while maintaining a fair and thorough shortlisting process for all candidates. We therefore encourage early applications where possible.


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