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# IT-Support Engineer

- **Company:** Emons Spedition GmbH
- **Location:** Köln, Germany (Remote available)
- **Contract:** Permanent contract
- **Skills:** Antivirus Softwares, Client Server Models, Cyber Security, Systems Integration, Information Technology
- **Published:** July 3, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=d3950e1cf74e08af

## About the Role

* Abgeschlossene IT-Ausbildung (z. B. Fachinformatiker Systemintegration) oder vergleichbare Qualifikation
 * IT-Security Erfahrung bezüglich Virenschutz, Zugriffsrechte, Passwortmanagement
 * Berufserfahrung im IT-Support wünschenswert
 * Hohes Maß an Eigenverantwortung, analytisches Denken und Teamfähigkeit
 * Gute Deutschkenntnisse in Wort und Schrift; Englischkenntnisse von Vorteil

## Description

* Unterstützung der Abteilung IT-Infrastruktur und Service Desk
 * Tätigkeit im first-level Support (Client / Server / Netzwerk sowie Applikation)
 * Fehleranalyse sowie Behebung von Störungen im gesamten IT-Umfeld der Infrastruktur
 * Koordination und Steuerung externer Dienstleister und Hersteller
 * Dokumentation von Störungen, Lösungen und wiederkehrenden Umständen (in unserem Ticketsystem)


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