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# IT Help Desk Technician - Start your IT career

- **Company:** Leap LLC
- **Location:** Indianapolis, IN, United States
- **Salary:** $33,280.0 - $37,440.0
- **Contract:** Permanent contract
- **Skills:** Desktop Computing, Virtual Private Networks (VPN)
- **Published:** July 3, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=746174685e80b977

## About the Role

* Passion and previous experience with working on computers
 * Extensive experience in customer service
 * Excellent communication, problem solving and troubleshooting skills
 * Highly self-motivated
 * Proven track record of taking the initiative to go above and beyond to care of client/user/coworker

## Description

This role is focused on solving client technical issues (i.e. password reset, VPN reset) and is ideal for an individual looking to jump start his or her technology career. Individuals will work from our Indianapolis office and also visit client sites to perform IT support activities.

Position schedule Monday-Friday 8 AM- 5 PM

Position Responsibilities:

 * Troubleshoot and solve client network, workstation, and communication issues (both remotely and on-site)
 * Monitor client alerts and implement remediation
 * Communicate resolution processes with end users
 * Manage account portals
 * Client on-site project work - workstation & network installations
 * Ability to lift 50 lbs


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