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# Aftermarket Service Transformation Domain Consultant

- **Company:** Tata Consultancy Services Limited
- **Location:** Detroit, MI, United States
- **Experience:** Expert
- **Salary:** $120,000.0 - $140,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Data Analysis, Augmented Reality, Big Data, Cloud Computing, Oracle (Applications), SAP (Applications), Product Software Implementation Methods, Systems Integration, Chatbots, Servicenow
- **Published:** July 3, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=acf227842ee386fd

## About the Role

* Graduate/Post Graduate in Engineering or Sciences with specialization in Service Planning, Scheduling, field service, product as a service, Statistics, BOM, Catalog building, analytics and automation, Pricing .

 * Experience in implementation of PTC SLM Modules, Service Max, IFS, ServiceNow or any SLM packages.

 * Digital Enablement of Service Transformation using Big Data, Cloud, Augmented Reality, Artificial Intelligence, Chatbots etc.

 * Experience in outcome centric models preferred

 * Strong, 10+ years' experience and expertise in Service-Centric function, preferably in automotive, heavy equipment, aerospace, industrial manufacturing and energy, resources.

 * Expertise in Servitization, Field Service Management, scheduling, maintenance, repairs, Contracts, Service BOM, MRO, Service Analytics, Depot Repair, Warranty, Service / Aftermarket Parts, AR/VR, IOT and Service System Integration.

 * Supporting and deployment of service / aftermarket management solutions.

 * Strong communications and presentation skills are required. Role will be responsible for communicating with internal and customer teams. Must display ability to extract and define business requirements. A strong understanding of Business Process Modeling is required., Qualifications : BACHELOR OF COMPUTER SCIENCE

## Description

* Support solution development with key technologies (Service Max, Zinier, IFS, ServiceNow, Syncron, Techsee, CareAR, PTC SLM, Windchill SIM, Inservice, Servigistics , JDA ,SAP SPM, Oracle, Stibo, Informatica, Riversand etc.) by giving the domain inputs to IT teams.

 * Work on pre-sales activities for identifying and converting business consulting and IT implementation opportunities.

Roles & Responsibilities

 * Lead teams in consulting and implementation projects

 * Identify opportunities through business connects with clients and relationships in TCS ecosystem

 * Lead RFP responses and contribute

 * Track emerging business models and trends for its applicability in manufacturing.

 * Build connects with analysts, speak jointly with customers in key Industry forums and publish thought leadership articles


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