> Markdown version of [/jobs/ext/1170081-customer-solution-architect-ii](https://www.wearedevelopers.com/jobs/ext/1170081-customer-solution-architect-ii). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Customer Solution Architect II

- **Company:** RealPage, Inc
- **Location:** Richardson, TX, United States
- **Experience:** Experienced
- **Salary:** $70,700.0 - $120,300.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Spreadsheets, Software as a Service, System Configuration, Microsoft Office, Microsoft PowerPoint, Salesforce.Com, Software Engineering, SQL Databases, Integration Frameworks
- **Published:** July 3, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=8daf4cea6966af56

## About the Role

* Customer-facing professional fluent with multifamily real estate technologies with a minimum of 3-4 years of experience in account management/support, product management/development, end-user communication
 * Bachelor's degree with a focus on Business, Marketing, Real Estate, or other applicable areas of study
 * Demonstrated proficiency in configuring and deploying SaaS-based applications that scale and prove ROI
 * Strong understanding of property management is required at both the corporate and property level
 * Ability to navigate people and data to find answers; strong persuasion skills/ability to overcome objections from a wide variety of personalities internally and externally
 * Goal, metric and results-oriented, with a strong sense of responsibility, accountability, and enthusiasm to enable empowered customers and partners
 * Proficient in Microsoft Office Suite (specifically Word, Excel, PowerPoint) and Customer Relationship Management (CRM) software such as Salesforce

PREFERED KNOWLEDGE/SKILLS/ABILITIES

 * Prior experience with RealPage products, including RealPage OneSite Leasing and Rents and/or Insurance products is strongly preferred
 * 2-3 years of experience as a Systems Administrator or related experience resulting in a deep understanding of RealPage solutions and third-party integrations
 * Project management experience/ability to lead business discovery workshops
 * Technical writing acumen and ability to author custom statements of work
 * Understanding of development life cycle, SQL queries, and ability to architect complex technical solutions
 * Experience planning, managing, and performing integration design, testing, and deployment

## Description

As a Customer Solution Architect, you will work with customers and internal teams to understand business challenges and root-cause issues. You will craft scalable, flexible, and resilient integrated solutions that empower our customers and accelerate time to value/ ROI and operational efficiency. The ideal candidate will have an entrepreneurial mindset, strong communication skills, isn't afraid of a spreadsheet, and thrives on taking ownership and driving success., * Attentively listen to customers and leverage strong analysis/critical thinking capabilities to get to the root of a problem; take direct ownership of resolution, follow up/follow-through

 * Comfortably navigate complex organizations, and communicate and present to a wide range of customer constituencies from leasing staff to the C-Suite, adjusting the message to fit the audience
 * Maintain and demonstrate advanced knowledge and thought leadership of RealPage solutions and integrations and advise multifamily owners and operators on solution and operational best practices
 * Independently set and manage customer expectations that enhance the customer experience and mitigate potential risk
 * Partner with Sales, Delivery, Success, and Product Management to develop and recommend processes, systems, and documentation that create visibility and efficiency gains for customers and RealPage
 * Work cooperatively with others across the organization to achieve shared objectives


## Related Videos

- [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)
- [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets)
- [Strategies to accelerate SaaS Application Development](https://www.wearedevelopers.com/videos/1078-strategies-to-accelerate-saas-application-development)
- [HR ROBO SAPIENS: Decoding AI Agents and Workflow Automation for Modern Recruitment](https://www.wearedevelopers.com/videos/1470-hr-robo-sapiens-decoding-ai-agents-and-workflow-automation-for-modern-recruitment)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1520-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)

## Related Articles

- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [Events like RSAC Get You CISOs. Developers Decide What Actually Gets Deployed.](https://www.wearedevelopers.com/magazine/693-events-like-rsac-get-you-cisos-developers-decide-what-actually-gets-deployed)
- [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)