> Markdown version of [/jobs/ext/1170890-network-operations-technician-starlink](https://www.wearedevelopers.com/jobs/ext/1170890-network-operations-technician-starlink). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Operations Technician (Starlink) - **Company:** Space Exploration Technologies Corp. - **Location:** Redmond, WA, United States - **Salary:** $60,320.0 - **Contract:** Permanent contract - **Skills:** Data Analysis, Bash Shell, Border Gateway Protocol, Business Software, Cyber Security, Data Centers, Dynamic Host Configuration Protocol, DDoS Mitigation, Software Debugging, Network Address Translation, Domain Name System (DNS), IPv4, IPv6, Python (Programming Language), Network Security, Network Troubleshooting, Routing, Network Service, Packet Analyzer, Network Time Protocols, Open Shortest Path First (OSPF), Smart Devices, SQL Databases, Virtual Local Area Networks, Wi-Fi Technology, Computer Network Operations, Computer Network Technologies, Information Technology - **Published:** July 3, 2026 - **Apply:** https://www.juju.com/job/00000000gdawuw ## About the Role + High school diploma or equivalency certificate + 1+ year of professional experience troubleshooting and operating computer systems in a network, IT, or security setting including but not limited to a Network Operations Center (NOC), Security Operations Center (SOC), Data Center Operations etc. PREFERRED SKILLS AND EXPERIENCE: + Ability to take on projects that require taking initiative and developing new expertise + Ability to work effectively in a dynamic environment that includes working with fast changing needs and requirements + Experience in mission-critical operations where outstanding attention to detail and communication is required to ensure success + Industry recognized technical certifications (i.e. Network+, Security+, CCNA, JNCIA, etc) + Ability to perform network troubleshooting using packet captures and/or device telemetry to root cause network issues + Familiarity with modern networking technologies including but not limited to: + Connectivity (MAC, WiFi, WDM, IPv4 and IPv6) + Switching (STP, VLANs, QinQ) + Routing (BGP, OSPF, IS-IS) + Network services (DNS, DHCP, NTP, NAT) + Network security (MACsec, ACLs) and Anti-DDoS measures + Knowledge and troubleshooting of common consumer devices (IoT, Home security and Smart devices) + Residential or business customer interaction experience, customer support preferred + Experience with debugging complex systems using data analysis + Basic software experience in Python, SQL, Bash or similar languages + Bachelor's degree in IT, Computer Science, Cybersecurity or STEM discipline, + To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here (https://www.pmddtc.state.gov/?id=ddtc\_kb\_article\_page&sys\_id=24d528fddbfc930044f9ff621f961987) . ## Description As a Network Operations Technician, you will be directly responsible for operating the growing Starlink Network as we scale to millions of users around the globe. You will execute operational response to real-time network events and anomalies - mitigating their impact before significant service degradation occurs. You will facilitate incident response, engaging and supporting engineering teams to triage and resolve major issues. You will work with engineers across disciplines and external partners to ensure that all problems are root-caused and mitigated to prevent future recurrence. You will manage changes and maintenances required to improve and sustain service for users, while ensuring minimal network downtime. As an embedded operator within the NOC you will work with operations engineering to improve operational processes, increase operational efficiency, and maximize operational capabilities., + Detect and triage emerging anomalies on satellites, ground stations, terrestrial network interop, terrestrial network interconnections, network co-location sites, and internet points of presence + Provide centralized awareness and management of routine and emergency maintenance performed by SpaceX personnel and partner contractors + Execute rapid incident response for major network disruptions + Own investigation, troubleshooting and resolution efforts for common network issues + Provide advanced troubleshooting support and resolution for complex residential and enterprise escalations in coordination with internal teams + Measure, preserve, and improve the uptime and performance of the Starlink Network ## Related Videos - [Cyber Sleuth: Finding Hidden Connections in Cyber Data](https://www.wearedevelopers.com/videos/893-cyber-sleuth-finding-hidden-connections-in-cyber-data) - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [IoT: The road to sustainability](https://www.wearedevelopers.com/videos/557-iot-the-road-to-sustainability) - [IP Authentication: A Tale of Performance Pitfalls and Challenges in Prod](https://www.wearedevelopers.com/videos/1413-ip-authentication-a-tale-of-performance-pitfalls-and-challenges-in-prod) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [A Technical Introduction to Bitcoin's 2nd Layer- The Lightning Network](https://www.wearedevelopers.com/videos/15-a-technical-introduction-to-bitcoin-s-2nd-layer-the-lightning-network) ## Related Articles - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Dev Digest 134 - Where pixels sing?](https://www.wearedevelopers.com/magazine/477-dev-digest-134-where-pixels-sing) - [9 Ways to Make Money Hacking](https://www.wearedevelopers.com/magazine/333-9-ways-to-make-money-hacking) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)