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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Associate, Change Management - **Company:** New York, Inc. - **Location:** New York, NY, United States - **Experience:** Expert - **Salary:** $100,000.0 - $140,000.0 - **Contract:** Permanent contract - **Skills:** Collaborative Software, Project Management Software, Microsoft Office, Microsoft Project, Microsoft SharePoint, Smartsheet - **Published:** July 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=c00d3f439cc7afbb ## About the Role * 4+ years of experience leading or supporting organizational change, transformation, or large-scale project delivery, experience within financial services or similarly complex corporate environments preferred. * Bachelor's degree in Organizational Development, Communications, Human Resources, Business Administration, or a closely related field is required * Prosci Change Management Certification or similar preferred. * Proficiency in change methodologies such as ADKAR or Kotter; familiarity with Microsoft Office, project management software (e.g., MS Project, Smartsheet), and collaboration tools (e.g., SharePoint, Teams). ## Description The Foundational Business Change Management team provides strategic support to drive business transformation programs. The Senior Associate, Change Management plays a critical role in designing and executing the people-side strategy for these initiatives. This role bridges strategic insight and hands-on implementation to enable successful adoption of key transformation efforts that advance New York Life's enterprise goals and enhance the experience of our field agents., * Develop and execute structured change strategies encompassing stakeholder engagement, communications, training, and adoption planning. * Provide change management support in implementing complex operational and technology initiatives to successfully achieve high adoption and OKRs. * Conduct change impact and readiness assessments to shape actionable plans. * Design and deliver effective communication and learning experiences in partnership with Agency Communications and Training teams. * Help identify emerging issues that may challenge the successful execution of the initiative. Support the development of comprehensive change readiness plans to minimize risk and enable go / no decision making. * Regularly update the FB Change Management Roadmap with initiative leads to keep it aligned with enterprise priorities, field capacity, and strategic goals. * Design and execute feedback loops, including workshops, feedback sessions, and engagement forums to promote adoption and address resistance. * Drive cross-functional initiatives and manage project timelines and deliverables with minimal supervision. * Use data and feedback to measure adoption and optimize change activities. * Identify and implement process improvements to strengthen change of delivery * Collaborate with leaders and mentor junior associates to build organizational change capability. ## Related Videos - [ WeAreDevelopers LIVE - the weekly developer show with Chris Heilmann and Daniel Cranney](https://www.wearedevelopers.com/videos/1365-wearedevelopers-live-the-weekly-developer-show-with-chris-heilmann-and-daniel-cranney) - [Software Rollouts Are a People Problem: Meet the Nine Change Management Monsters](https://www.wearedevelopers.com/videos/2109-software-rollouts-are-a-people-problem-meet-the-nine-change-management-monsters) - [AI Boss Deletes Emails with AI, Stopping Ageing & Battery Life Breakthrough - Kumar McMillan](https://www.wearedevelopers.com/videos/1820-ai-boss-deletes-emails-with-ai-stopping-ageing-battery-life-breakthrough-kumar-mcmillan) - [Turning People Strategy into a Transformation Engine](https://www.wearedevelopers.com/videos/1755-turning-people-strategy-into-a-transformation-engine) - [Building Organizations That Can Actually Adapt](https://www.wearedevelopers.com/videos/100316-building-organizations-that-can-actually-adapt) - [ Project Fugu: Progressive Web Apps, Superpowered](https://www.wearedevelopers.com/videos/290-project-fugu-progressive-web-apps-superpowered) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [5 Step Guide to Managing New Job Expectations](https://www.wearedevelopers.com/magazine/343-5-step-guide-to-managing-new-job-expectations) - [When Is It Time To Change Jobs? 7 Signs to Look Out For](https://www.wearedevelopers.com/magazine/420-when-is-it-time-to-change-jobs-7-signs-to-look-out-for) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023)