> Markdown version of [/jobs/ext/1171759-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/1171759-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Specialist

- **Company:** VigorCare Pediatric Services
- **Location:** Boston, MA, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Cryptographic Protocols, Network Troubleshooting, Software Systems, Computer Networking Systems, Computer Equipment, Information Technology
- **Published:** July 3, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d1e76541366a21ac

## About the Role

* Bachelor's degree in Computer Science, Information Technology, or related field
 * Strong knowledge of computer hardware, software, and networking systems
 * Experience with Windows and Mac operating systems
 * Knowledge of network security protocols and best practices
 * Excellent troubleshooting and problem-solving skills
 * Strong communication and interpersonal skills
 * Ability to work independently and in a team environment

## Description

VigorCare Pediatric Services is seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and troubleshooting services to our staff and clients., * Provide technical support to staff and clients, including troubleshooting hardware, software, and network issues

 * Train staff on new hardware and software systems as they are implemented
 * Maintain inventory of hardware and software and order new equipment as needed
 * Stay up-to-date with industry trends and advancements in technology to improve company systems and processes
 * Provide timely and accurate reports to management on IT support activities and system performance
 * Assist with the development and maintenance of IT policies and procedures
 * Respond to help desk requests in a timely and professional manner
 * Other duties as assigned by management.


## Related Videos

- [SwiftUI In Production](https://www.wearedevelopers.com/videos/134-swiftui-in-production)
- [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing)
- [Rethinking Intelligence: AI, Accessibility, and the Future of Inclusive Work - Artur Ortega](https://www.wearedevelopers.com/videos/1377-rethinking-intelligence-ai-accessibility-and-the-future-of-inclusive-work-artur-ortega)
- [How Lufthansa Industry Solutions is preparing for the Quantum Age! ](https://www.wearedevelopers.com/videos/1443-how-lufthansa-industry-solutions-is-preparing-for-the-quantum-age)
- [Building Systems that Last](https://www.wearedevelopers.com/videos/1389-building-systems-that-last)
- [WeAreDevelopers LIVE - Smoover - Who's Best at DevRel?](https://www.wearedevelopers.com/videos/1901-wearedevelopers-live-smoover-who-s-best-at-devrel)

## Related Articles

- [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)