> Markdown version of [/jobs/ext/1171927-systems-analyst-gov](https://www.wearedevelopers.com/jobs/ext/1171927-systems-analyst-gov). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Analyst (GOV) - **Company:** Meriplex Communications - **Location:** Huntsville, AL, United States - **Experience:** Expert - **Salary:** $87,100.0 - $157,450.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, Command-Line Interface, Issue Tracking Systems, Virtual Private Networks (VPN), Networking Basics, Server Virtualization, TCP/IP, Office365 - **Published:** July 3, 2026 - **Apply:** https://www.careerjet.com/job/usc29aa6f81a93589216762aa128b520e1/eaa ## About the Role * Basic knowledge of Microsoft 365 applications. * Basic knowledge of command line. * Understanding of basic technical triage methodologies. * Basic TCP/IP understanding. * Ability to communicate both verbal and written technical information to a wide range of end-users. * Ability to effectively set expectations regarding delivery of service. * Strengthen customer relationships by providing exemplary customer service. * Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates, and customers with respect. * Adherence to ticketing methodologies regarding documentation, process, and workflow. * Support, manage, troubleshoot, and resolve service requests with the appropriate level of urgency and professionalism. * Properly manage workflow using research, documentation, RMM tools, ticket system, and communication. Preferred Education, Experience, and Certifications: * Prior MSP support desk experience, highly encouraged. * A+ certification. * Network+ certification. * Server+ certification. * Azure support. * Superior reading, writing, and communication skills. * Basic knowledge of network concepts, devices, and best practices. * Basic Microsoft 365 certification., + $65,650-118,675 per year ## Description The Systems Analyst acts as the foundation for Meriplex's Technical Assistance Center (TAC) and reports to a TAC Manager. This role works within the TAC's ticketing system to resolve Level 1 end user issues. The Systems Analyst must deliver exemplary customer service while following all SOPs to complete customer requests. The person in this position is responsible for an array of end-user issues ranging from general desktop diagnostics to customer specific application support., * Deliver general workstation support. * Provide customer specific application support. * Troubleshoot basic network connectivity and devices/user connectivity. * Administer incident response system reboots. * Perform basic OS support. * Utilize basic Azure support skills. * Provide first level triage virtual server support to reestablish functionality. * Driven to follow all SOP to resolve all technical issues. * Navigate Active Directory to enact distribution groups and create, change, and disable users. * Perform basic ITIL security to provide basic printing and connectivity support. * Deliver scripted application support. * TCP/IP troubleshooting abilities. * Able to perform basic VPN connectivity issues and password resets. * Basic end-user email support., Description The Provisioning Analyst serves as an experienced Integrated Product Support (IPS) professional responsible for developing, analyzing, validating, and maintaining pro… + 6 days ago + ## Related Videos - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [AI for Enterprise Developers - Dr. Damir Dobric](https://www.wearedevelopers.com/videos/1831-ai-for-enterprise-developers-dr-damir-dobric) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)