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# Systems Support Spec I

- **Company:** R R C ROUND ROCK CAMPUS
- **Location:** San Marcos, TX, United States
- **Experience:** Starter
- **Salary:** $39,060.0 - $46,644.0
- **Contract:** Permanent contract
- **Skills:** Databases, Network Planning and Design, Cloud Services, Usage Tracking, Computer Equipment
- **Published:** July 3, 2026
- **Apply:** https://jobs.hr.txstate.edu/postings/57703/pre_apply

## About the Role

* Familiarity with standard security procedures for computers, systems, and protected data
 * Experience with Macintosh, iOS, and Windows operating systems
 * Experience with web design
 * Ability to perform intermediate math computations
 * Experience with complex technical manuals
 * Ability to communicate with a variety of people, including communicating technical concepts effectively
 * Associate degree with some additional continuing education

Preferred Qualifications

 * Familiarity with the university's technical resources and methods for requesting technical support.
 * Experience managing inventory
 * Experience in providing technical training on computer hardware and software
 * Familiarity with the hardware and software used by the department
 * Familiarity with the university's hardware and software ordering process and purchasing procedures
 * Experience supporting technical needs of public programs

## Description

This role involves providing technical support to a specific department's faculty and staff, which includes installing, troubleshooting, and maintaining hardware, software, and audiovisual equipment.
Job Duties

 * Install, maintain, and troubleshoot computer hardware, peripherals, and software.
 * Diagnose, analyze, and resolve computer and media equipment issues.
 * Manage and maintain classroom technologies databases.
 * Coordinate and supervise installation, testing, and monitoring of instructional equipment and software.
 * Create and update procedural documentation.
 * Assign and supervise tasks to student workers.
 * Contribute to network design to prevent intrusion, infection, or inappropriate use. Facilitate best practices for efficient utilization of servers, workstations, and software.
 * Management of Departmental Websites Management of Departmental Share Dives, Teams Sites, and other Cloud Services Perform preventative maintenance against computer viruses.
 * Maintain inventory of hardware, software, and licensing information.
 * Train users on equipment and software usage.
 * Coordinate services and resources to best support faculty/client needs.
 * Prepare reports and training materials as required.
 * Technological support for department and public programming
 * Maintain accurate records. Perform other duties as assigned.


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