> Markdown version of [/jobs/ext/1172884-software-test-technical-support-engineer](https://www.wearedevelopers.com/jobs/ext/1172884-software-test-technical-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Test/Technical Support Engineer - **Company:** INC Research - **Location:** Middletown, RI, United States - **Contract:** Permanent contract - **Skills:** Testing (Software), Microsoft Word, Microsoft Excel, Microsoft Windows, Microsoft Outlook, Signals Intelligence, Databases, Linux, Field-Programmable Gate Array (FPGA), Python (Programming Language), Microsoft PowerPoint, Software Configuration Management, Software Engineering, SQL Databases, Verilog, VHSIC Hardware Description Language (VHDL), Git, Information Technology - **Published:** July 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=3c4db16695aa4f1a ## About the Role · Knowledge of Windows OS · Bachelor's Degree in one of the following: Computer Science, Electrical Engineering, Mathematics or related fields · Must be well versed in the use of Microsoft Office Outlook, Word, Excel, Power Point, and Project. · Excellent oral and written skills are critical. · The candidate must be able to work independently with a minimum of supervision, and able to work collaboratively with other team members when required · Must have or be able to obtain a Secret level Security Clearance Additional Experience Desired · Experience with HLA, Git, Python and SQL, and Windows Secure Host Baseline. · Familiarity with Linux · Familiarity with SMITT and SEWTS US Navy Training Systems, Electronic Warfare (EW), electronic surveillance, Electronic Support ( ES ), ELINT, and/or COMINT receivers, systems and techniques · Radar or RF technologies, RF propagation theories, tools and basic antenna theory · VHDL/Verilog programming language for FPGA systems · Knowledge of submarines Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information ## Description RDSI has an immediate opening for a Test/Technical Support Engineer to work full-time on software configuration, troubleshooting, updating, and testing of RDSI's Electronic Warfare training software for Windows (EWPro). This position is located full-time on-site at the Naval Undersea Warfare Center, Newport RI. Electronic Warfare, radar, and submarine experience a plus. Responsibilities · Perform assigned software configuration, troubleshooting and database updating/testing · Configure/troubleshoot audio and multi-monitor setups on Windows · Work alongside other engineers on the team to elevate technology and consistently apply best practices. · Provide evaluations of proposed tasks to assist RDSI in developing code. · Interface with software lead to determine software development requirements. · Develop, document, and test procedures to support installations and upgrades. ## Related Videos - [You’re a great coder? That alone won’t get you far: The soft skills secret in IT success](https://www.wearedevelopers.com/videos/1076-you-re-a-great-coder-that-alone-won-t-get-you-far-the-soft-skills-secret-in-it-success) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) - [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews) ## Related Articles - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [Dev Digest 134 - Where pixels sing?](https://www.wearedevelopers.com/magazine/477-dev-digest-134-where-pixels-sing) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [Steps to Get a Software Engineer Internship](https://www.wearedevelopers.com/magazine/160-steps-to-get-a-software-engineer-internship)