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# IT Technician I

- **Company:** SeaWorld Parks & Entertainment, Inc.
- **Location:** Orlando, FL, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Access Network, Cisco IOS, Service Design, Network Support
- **Published:** July 3, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ab518892ccafdc40

## About the Role

on budget, and according to the customer's request.

- Interact with corporate IT and vendors to isolate and repair software and remote troubles calls
- Assist users with laptop set up and testing
- Assist with troubleshooting logical/physical networking issues
- Assist with troubleshooting complex telephony issues
- Work with IT team members on event set ups and department moves
- Assist with new user network access set up
- Assist with repair parts and receiving process

**What it takes to succeed:**

- 1-3 years of experience working with PC, Security Systems (CCTV and access control), Telecom, System Support and/or Network experience preferred
- High school diploma or equivalent
- Working knowledge of Windows, Cisco IOS, and/or Avaya
- Excellent written/verbal communication skills and be comfortable speaking over a radio
- Basic math skills
- Basic analog phone troubleshooting skills
- Able to recognize and address service design (according to ITIL methodology processes) concerns; to include service levels, availability management and information/physical security management
- Able to lift up to 75 pounds and push/pull up to 150 pounds
- Able to climb ladders and be comfortable working at heights up to 100 feet
- Comfortable working around fumes/dust/odor
- Comfortable working around animals
- Able to work in all weather conditions
- Available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays
- Available to support an on-call rotation to assist with after-hours needs

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

- FREE park admission
- Discounts on park admission tickets and



## Description

passes for family and friends

- Park discounts on food, merchandise, etc.
- Scholarship opportunities
- Exclusive employee events and giveaways  
 

**EEO Employer:**

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.




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