> Markdown version of [/jobs/ext/1177217-medical-it-quality-assurance-administrator](https://www.wearedevelopers.com/jobs/ext/1177217-medical-it-quality-assurance-administrator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Medical IT/Quality Assurance Administrator - **Company:** The Hadleigh Practice - **Location:** Poole, UK - **Salary:** £29,078.0 - **Contract:** Permanent contract - **Skills:** Cyber Security, Databases, Command-Query Responsibility Segregation (Software Development), Smart Cards, Software Engineering, Software Systems, SystmOne, Information Technology - **Published:** July 4, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=cf0061fde60c5ebe ## About the Role Educated to GCSE level or equivalent, including Maths and English to grade C/5. Knowledge of systm1 desirable. Person Specification Attention to detail - Essential Experience of working with the general public - Desirable Experience of administrative duties - Essential Experience of working in a health care setting or GP practice - Desirable Excellent communication skills (written and oral) - Essential Strong IT skills & ability to use confidently - Essential Effective time management - Essential Ability to work on their own and as part of a team - Essential Problem solving & analytical skills - Desirable Clear and respectful telephone manner - Desirable Ability to multitask - Essential Ability to maintain confidentiality - Essential Personal Attributes - Essential Ability to work flexibly and learn quickly to meet Practice demands Attention to detail Ability to communicate effectively with colleagues, patients, relatives, nurses, other staff and agencies Caring attitude to patients Self-Motivated and enjoys a challenge A recognition of the importance of showing respect, dignity and compassion to patients and colleagues Progressive, forward-thinking attitude Commitment to/enjoys continuing education and professional development ## Description To provide IT support to the practice and its staff. To generate and utilise data to ensure the efficient running of the practice and the achievement of quality targets. Administratively support the clinical activities within the practice Job responsibilities: - Working as part of the ITQA team the post holder will be involved in the following areas: - IT support and clinical system administration Administration of the software systems used within the practice such as SystmOne, troubleshoot and report any issues to our external IT helpdesk. To provide support advice and training for current and new practice staff in the use of IT software. To set up and maintain new users according to practice protocol, show them how to log on to the desktop and ensure they have access to required applications. To be first point of contact with helpdesks of the clinical and other system suppliers. To oversee the security and validation processes for the IT System, ensuring system access controls are in place for all new and existing staff including issue/maintenance of Smartcards and regular housekeeping is maintained, including the management of user profiles. Maintain the practice network and email system and online access by patients Report any significant events relating to the IT systems to the ITQA Team Leader or Practice Manager. Data Quality and maintenance of patient records To manage data quality issues, providing advice and guidance to all practice staff. Monitor the patient database including list size and demographics, to also manage registrations for new and temporary patients Ensure templates are up to date and accurately entered within the appropriate time frames Searches & Audits Routine Audits and recalls for patients that meet certain criteria such as Asthma, Cytology. immunisations Input data monthly on the CQRS portal Run contract searches and reports as required Ensure data is consistently entered and run searches to find anomalies Production of performance & Quality information To be aware of national, local and practice quality standards for chronic disease management and to produce data for QOF (Quality Outcomes Framework) by recalling patients from certain chronic disease registers To collate monthly scripts (PPA'S) to enable the practice to claim funds for personally administered items that have been purchased by the practice. Information Governance To ensure that medical records are held securely within the practice and data is held in line with NHS codes of Practice for records management, the RCGP Good Practice Guidelines for electronic records, GDPR, Caldicott Principals, and Freedom of Information Act. To ensure that any suspected or actual breach of IT security is reported to the Practice Manager and investigated as required. To agree action and/or change of policy/procedures as a result of findings with the Practice Manager and Information Governance Lead Ensure you have good knowledge & up to date training on Safeguarding General As a member of the Practice team, the post holder should: Take on any other responsibilities deemed appropriate for the position of IT and Quality Administrator Work within practice guidelines and processes To take responsibility for own developmental learning and performance To participate in the practice appraisal scheme To undertake training as required including mandatory and statutory training. ## Related Videos - [From Bedside Beeps to Interoperable Bytes – Getting your medical devices ready to talk the IEEE 11073 language](https://www.wearedevelopers.com/videos/771-from-bedside-beeps-to-interoperable-bytes-getting-your-medical-devices-ready-to-talk-the-ieee-11073-language) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Fake or News: LLMs Protect Each Other, Google Predicts Floods, and GitHub Copilot Loves COBOL - Niels Leenheer](https://www.wearedevelopers.com/videos/1860-fake-or-news-llms-protect-each-other-google-predicts-floods-and-github-copilot-loves-cobol-niels-leenheer) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Extending HTML with Web Components](https://www.wearedevelopers.com/videos/459-extending-html-with-web-components) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Guide for Expats Living in the UK](https://www.wearedevelopers.com/magazine/355-guide-for-expats-living-in-the-uk) - [Frontend Developer Salary in The UK](https://www.wearedevelopers.com/magazine/233-frontend-developer-salary-in-the-uk) - [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk)