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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Project Manager - **Company:** Solutions Networking Corporation - **Location:** Woodridge, IL, United States - **Experience:** Experienced - **Salary:** $76,000.0 - $80,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Macintosh Computers, Software Applications, VoIP, Computer Maintenance, Issue Tracking Systems, Networking Hardware, Local Area Networks, Network Protocols, Software Deployment, Wide Area Networks, Network Routers, Firewalls (Computer Science), Gsuite, Hardware Infrastructure - **Published:** July 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=576cfdda0e593159 ## About the Role Minimum 5 years' experience Managing Team of direct report employees of 5 or more. Minimum 5 years' experience as Technical Support and Professional Best Practices for Onsite/ Remote Network needs - Managed Services Clients ( MSPs) Experience across core IT Functions including software installations, help desk and computer Maintenance and break/fix services. Minimum 3 years' experience with ticketing system, scheduling and priority assessment, ideally Connect Wise- RMM/Asio/PSA Demonstrates excellence with Microsoft, GSuite and other vendor applications across multiple operating systems, including support of network hardware. Strong personal sense of urgency Highly organized Demonstrates excellence in attention to detail. Logistical experience coordinating projects from Beginning through close out. Availability for weekend projects on occasion, as required and during clients' heavy work seasons. Current Driver License and providing proof of current automobile insurance coverage. Experience working with Enterprise Clients, a plus. Additional Requirements · Employees are required to pass a criminal background check and drug screen. · Energetic and mentally prepared * Ability to meet physical demands of duties. * Ability to lift up to 75 lbs. * Ability to bend, lift, twist, squat, kneel, sit for extended periods of time. * Ability to work outside and withstand varied inclement weather conditions [Approx. -20° to 120°F]. Preferred, though not required: * College or Technical certification equivalent- * Specific experience using Connect Wise -RMM/Asio/PSA working with a managed services provider (MSP) · Experience working in an MSP environment utilizing LabTech (ConnectWise Automate) and scripting for proactive system management. · Automating with Scripts and workflows, * Managing direct report teams of 5 or more: 5 years (Preferred) * Tech Support for Onsite/ Remote - Managed Care Clients : 5 years (Preferred) * ticketing systems, scheduling & priority assessment: 5 years (Preferred) ## Description Solutions Networking Corporation (SNC) is proud to be hiring for the new role of IT Project Manager. Headquartered in Woodridge, IL we are seeking an experienced team manager to facilitate workflows, coordinate project management and supervise our Technical team of professional, hard-working individuals. This leadership team position requires drive and success from within a fast-paced, high-stress environment and YOU will be the hub of calm and effectiveness! The SNC team demands integrity, IT industry competence, a high sense of urgency, and professionalism that results in due care from all. Our established company has over 25 years' experience and serves as an ISP providing high quality Managed Services and Enterprise support to our clients through remote and on-site delivery with an established protocol for priority and escalation. The Production Department provides technical and administrative support for LANs using Windows operating systems and a variety of application software; Maintains strong working knowledge of current hardware and software to support a rapidly evolving industry. You will ensure to maximize efficiency of the network and users' utilization; provide written documents evaluating LAN information; communicates well with others; works great in high-stress / high priority situations as well as administrative tasks required for clients of all knowledge levels; provides excellent service in person, over the phone and using remote applications. The ideal candidate will be able to work closely with the CEO and the Customer Service Department to ensure our engagements are properly planned and executed while achieving our company's highest standard quality and profitability goals. You will bring your organization and management experience to motivate, coordinate and logistically supervise projects. On occasion, you will even help cover Technician assignments. Our team and company mission require high level technical skills, proactive problem-solving abilities, broad and current software knowledge, combined with excellent written and verbal communication skills resulting in exceptional follow up. We have a team approach to providing the highest quality customer service to all our clients. Responsibilities include: * Manage, mentor and hold accountable a team of technicians to carry out installation, repair, modification, or optimization of software and equipment for both onsite and remote client work. * When necessary, assist in the movement, configuration, installation, delivery and set up of hardware, software, and office equipment on various products and technologies where capacity or team attendance requires. * Manage and hold accountable the team to ensure tasks are completed accurately and efficiently, staying aligned with project scope and assignments. * Facilitate timely communication to Customer Service and/ or warehouse on necessary addons, updates or improvements required to fulfill client needs ensuring that all team members work with a sense of urgency that meets the priority assigned to the specific task. * Strict attention to detail and organization in communications and daily notes in system enabling timely task completion, prioritization and enabling team focusing on quality of workmanship. * Work with CEO to schedule and facilitate vendor and in-house training while participating in certification programs. * Plan, coordinate and facilitate 1-1 meeting with each team member monthly. * Serve as a member of the Leadership Team and model excellence in collaboration, respect, professionalism and Solutions Networking advocate. * Monitor, track and report on team efficiency, project results and work efficiencies. * Work with CEO and Leadership to identify improvements, complete projects and develop profitable workflows within team capacities and client demands. * Maintain a professional level of industry knowledge of operating systems, application software and hardware configurations being used to provide high levels of support to users. * Familiarity and working knowledge to distinguish and assist Technicians to identify problem resolution, LAN/WAN, VOIP, Software to include all Windows OS, MAC, printers and other related office technology. * Review and audit Technician work performance including accuracy and completion of maintenance of users on the network, assigning application access, ensuring security and maintaining configurations standards. * Monitor and follow up with 24/7 Call Center regarding after hour requests and emergencies. * Stay current and use theoretical and practical knowledge of IP protocols, firewalls, and routers in all work efforts and recommendations. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Modern Web Development with Nuxt3](https://www.wearedevelopers.com/videos/294-modern-web-development-with-nuxt3) - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [TypeScript Features That Changed the Game](https://www.wearedevelopers.com/videos/100061-typescript-features-that-changed-the-game) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) ## Related Articles - [Should Tech Managers Be Developers First? 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