> Markdown version of [/jobs/ext/1178218-it-support-associate](https://www.wearedevelopers.com/jobs/ext/1178218-it-support-associate). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Associate - **Company:** SCEYE INC - **Location:** Moriarty, NM, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Microsoft Outlook, Computer Maintenance, Desktop Computing, Multi-Factor Authentication, Issue Tracking Systems, Information Technology Operations, Networking Basics, Azure Active Directory, Microsoft SharePoint, Software Deployment, Connectivity Problems, Office365, Software Troubleshooting, Peripherals, Microsoft InTune, Computer Equipment, Information Technology, User Administration, Unified Endpoint Management, User Accounts - **Published:** July 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=78d72fe81506c14d ## About the Role * Associate degree in Information Technology, Computer Science, or related field or equivalent technical experience. * 3-5 years of IT support or Help Desk experience * Basic understanding of: + Windows 10/11 + Microsoft 365 + Active Directory + Computer hardware + Networking fundamentals * Strong troubleshooting and problem-solving skills. * Excellent customer service and communication skills. * Ability to manage multiple priorities in a fast-paced environment. * Valid driver's license. Preferred * CompTIA A+, Network+, or similar certification. * Experience with: + Microsoft Intune + Azure Active Directory (Entra ID) + Microsoft Endpoint Manager + Ticketing systems + Mobile device management (MDM) Knowledge, Skills & Abilities * Strong customer-service mindset. * Ability to explain technical concepts to non-technical users. * Organized and detail-oriented. * Self-motivated with a willingness to learn. * Ability to work independently and as part of a collaborative team. * Comfortable working in a dynamic, rapidly growing environment. Physical Requirements * Frequently lift and carry equipment up to 40 pounds. * Walk throughout office, production, and hangar facilities. * Ability to crawl under desks, install equipment, and manage cabling as needed. ## Description Sceye is seeking a motivated and customer-focused IT Support Associate to join our growing team. This role is ideal for someone early in their IT career who enjoys solving technical issues, helping people, and learning new technologies. The IT Support Associate will provide first-line technical support to employees while assisting with user account management, hardware maintenance, software installations, and general IT operations. This position offers an excellent opportunity to grow your technical skills while supporting a cutting-edge aerospace company developing high-altitude platform systems., * Partner with IT Manager for employee IT support requests. * Troubleshoot hardware, software, printer, and network connectivity issues. * Install, configure, and maintain laptops and desktop computers. * Set up new employee workstations, including hardware, software, and peripherals. * Assist with onboarding and offboarding by creating and disabling user accounts and preparing equipment. * Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint. * Assist with password resets, multi-factor authentication (MFA), and user account administration. * Maintain IT inventory, including computers, monitors, phones, and accessories. * Install software updates and perform routine system maintenance. * Assist with conference room technology and audio/video equipment. * Document technical issues, resolutions, and IT procedures. * Escalate complex issues to IT Manager. * Help maintain cybersecurity best practices and assist users with security awareness. * Support occasional after-hours or weekend activities during company events or maintenance windows. ## Related Videos - [Crew Management System for Airlines: Plan duties for pilots & flight attendants worldwide](https://www.wearedevelopers.com/videos/1444-crew-management-system-for-airlines-plan-duties-for-pilots-flight-attendants-worldwide) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes) - [SRE Methods In an Agency Environment](https://www.wearedevelopers.com/videos/348-sre-methods-in-an-agency-environment) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) - [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)