> Markdown version of [/jobs/ext/1178393-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/1178393-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist - **Company:** VigorCare Pediatric Services - **Location:** Charlotte, NC, United States - **Contract:** Permanent contract - **Skills:** Apple Mac Systems, Cyber Security, Data Integrity, Network Troubleshooting, Network Administration, Electronic Medical Records, Information Technology - **Published:** July 4, 2026 - **Apply:** https://www.careerjet.com/jobad/usd699040657d48277dbe730d769c74fa0 ## About the Role Bachelor's degree in Computer Science, Information Technology, or a related field - Strong knowledge of Windows and Mac operating systems - Experience with network administration and troubleshooting - Familiarity with electronic medical records (EMR) systems is a plus - Excellent problem-solving and communication skills - Ability to work independently and in a team environment ## Description We are seeking an experienced IT Support Specialist to join our team in Asheville, North Carolina. The IT Support Specialist will be responsible for providing technical support and assistance to our staff and ensuring the smooth operation of our IT systems. This is a full-time, permanent position., Provide technical support and troubleshooting for hardware, software, and network issues - Install, configure, and maintain computer systems and peripherals - Conduct regular backups and ensure data integrity - Identify and implement solutions to improve system performance and efficiency - Keep up-to-date with the latest technology trends and make recommendations for improvements - Collaborate with IT team to implement new systems and upgrades - Maintain inventory of hardware and software and coordinate repairs and replacements as needed - Ensure compliance with company policies and procedures related to IT security and data protection ## Related Videos - [SwiftUI In Production](https://www.wearedevelopers.com/videos/134-swiftui-in-production) - [Exploring 5 Key Applications of AI Abundance with Blockchain Assurance](https://www.wearedevelopers.com/videos/971-exploring-5-key-applications-of-ai-abundance-with-blockchain-assurance) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Startup Presentation: StorX - Future of Cloud Storage](https://www.wearedevelopers.com/videos/1176-startup-presentation-storx-future-of-cloud-storage) - [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large) - [GenAI Security: Navigating the Unseen Iceberg](https://www.wearedevelopers.com/videos/1744-genai-security-navigating-the-unseen-iceberg) ## Related Articles - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)