> Markdown version of [/jobs/ext/1179277-it-service-manager](https://www.wearedevelopers.com/jobs/ext/1179277-it-service-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT SERVICE MANAGER - **Company:** OBERMEYER Infrastruktur GmbH & Co. KG - **Location:** München, Germany - **Salary:** €61,000.0 - €82,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, JIRA, Configuration Management Databases, IT Management, Microsoft Software, Procurement Software, Cloud Services, SAP (Applications), Usage Analysis, Autodesk Autocad, Servicenow - **Published:** July 4, 2026 - **Apply:** https://www.xing.com/jobs/muenchen-service-manager-155867155 ## About the Role * Degree in Business Informatics or Administration, IT Management or comparable * Several years of experience in at least two of the three areas (controlling, licence or contract management) * Knowledge of common licence models (Microsoft EA, Autodesk, cloud subscriptions) * Experience with ITSM tools (e.g. ServiceNow, Jira Service Management) and CMDB * Advanced Excel skills; knowledge of ERP/procurement systems an advantage * Analytical mindset with strong affinity for numbers * Negotiation skills and assertiveness with suppliers * Structured, self-directed working style * Strong communication skills with internal stakeholders and external partners in German and English ## Description If you want to combine tradition with innovation and actively shape your own future, then you've come to the right place. We are looking for an IT Service Manager (m/f/d) at our Munich Your Responsibilities * IT Controlling * Plan, manage and monitor the IT budget in coordination with the Head of IT * Produce monthly IT cost reports and variance analyses * Build and maintain an IT service catalogue including internal cost allocation * Conduct cost-benefit analyses for IT investments and projects * Contribute to year-end close and IT planning processes Licence & Asset Management * Manage the full software licence portfolio (Microsoft, Autodesk, SAP, cloud services etc.) * Ensure licence compliance and conduct regular audits * Maintain the Configuration Management Database (CMDB) including hardware assets * Optimise licence utilisation through usage analysis and consolidation * Manage the full hardware lifecycle (procurement, operation, disposal) Contract & Procurement * Manage and monitor all IT contracts (terms, conditions, renewals) * Manage the IT procurement process from requisition to invoice verification * Negotiate contracts and framework agreements with IT vendors * Conduct vendor selection and evaluation (RFP/RFQ processes) * Ensure compliance with procurement policies and governance requirements ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) ## Related Articles - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)