> Markdown version of [/jobs/ext/1179396-sitec-it-specialist-camp-h-m-smith-hi](https://www.wearedevelopers.com/jobs/ext/1179396-sitec-it-specialist-camp-h-m-smith-hi). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # SITEC - IT Specialist - Camp H.M. Smith, HI - **Company:** Peraton Inc - **Location:** Hershey, PA, United States - **Experience:** Experienced - **Salary:** $112,000.0 - $179,000.0 - **Contract:** Permanent contract - **Skills:** Adobe Analytics, IMac, Application Performance Management, Client Server Models, Information Systems, Data Migration, File Systems, Electronic Mailing, Network Architecture, Network Protocols, System Software, User Environment Management, Software Licensing, Computer Network Operations, Connectivity Problems, Software Troubleshooting, Peripherals, Information Technology, Network Support - **Published:** July 4, 2026 - **Apply:** https://www.careerjet.com/job/usd530b2f58f5633023c28549c5e99ecda/eaa ## About the Role * BS + 8 years of experience OR MS + 6 years of experience OR PHD with 3 years of experience OR HS with 12 years of experience OR AA with 10 years of experience * DoD TS/SCI clearance required * Required certification: DoDD 01-M IAT II * General experience includes background in information systems development, network operations, application performance in a client/server environment, or related fields * Specialized experience includes the management of help desks in a multi-user environment, a comprehensive understanding of PC operating systems, a working knowledge of network and electronic mail operations and prior supervision of help desk employees * Experience with Help Desk and must have a demonstrated ability to communicate well both orally and in writing and have a positive customer service attitude Highly Desired Qualification: * Compliance with DoW 8140 under the Work Role Code 411 - Intermediate level or higher. Must be completed by 01Oct26. ## Description Peraton requires IT Specialist to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3. This role is in Camp H.M. Smith, HI. The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365. The IT Specialist performs Tier one and two network support in accordance with the SIE OPORD. This position provides administration of network and communications systems, including, but not limited to, IT Specialist systems. The IT Specialist must have solid technical skills, with experience in a variety of network protocols, software, and hardware involved in IT Specialist operations. Duties include but are not limited to: * Creating tickets within the IT Service Management (ITSM) tool * Troubleshooting and proactively resolving technical issues * Responding to requests for technical support * Installing, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers * Installing and configuring application and operating system software and upgrades * Troubleshooting and repairing hardware and network connectivity issues * Troubleshooting and repairing end user devices * Installing and troubleshooting software * Removing old equipment and performing data migration to new machines * Re-imaging hardware * Performing shared file access maintenance * Maintaining accounts * Creating tokens * Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades * Resetting CAC/Token pins * Maintaining local registration authority capabilities * Providing information and tracking on IT Projects, ASIs, incidents, and changes that impact customers Ensuring incidents are routed and/or escalated to the appropriate support group * Escalating tickets to other IT support groups and/or vendor support * Implementing network and security access * Providing mobile device support * Providing CSfC kit support * Some positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM mission ## Related Videos - [SRE Methods In an Agency Environment](https://www.wearedevelopers.com/videos/348-sre-methods-in-an-agency-environment) - [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable) - [Possibilities with Web Capabilities](https://www.wearedevelopers.com/videos/1575-possibilities-with-web-capabilities) - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky) - [ Project Fugu: Progressive Web Apps, Superpowered](https://www.wearedevelopers.com/videos/290-project-fugu-progressive-web-apps-superpowered) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Top 6 Hackathons for Developers in 2023](https://www.wearedevelopers.com/magazine/263-top-6-hackathons-for-developers-in-2023) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Dev Digest 134 - Where pixels sing?](https://www.wearedevelopers.com/magazine/477-dev-digest-134-where-pixels-sing) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)