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# Forward Deployed Engineer

- **Company:** First Orion Corp.
- **Location:** North Little Rock, AR, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Application Programming Interfaces (APIs), Software Debugging, Python (Programming Language), Messaging Application Programming Interface, Node.Js, Software Deployment, Systems Integration, Twilio, TypeScript, Enterprise Integration, Restful APIs, Webhooks, Golang
- **Published:** July 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=016314d57577516c

## About the Role

* 4+ years in a hands-on forward deployed engineer, solutions / sales engineering, implementation, or integration engineering role in B2B SaaS - spanning customer-facing pre-sales and post-sale delivery, ideally in CPaaS, communications platform, or marketing technology

 * Strong coding ability in at least one mainstream language (Python, TypeScript/Node, Go, Java, or similar) - you build and debug real integrations, not just diagrams

 * Deep comfort with REST APIs end-to-end: reading docs, debugging webhook flows, writing example payloads, and shipping working client code

 * Strong demo and discovery skills - able to run a live technical demo and scope requirements fluidly with both technical buyers (eng/IT) and business buyers (marketing, CX, fraud)

 * Working knowledge of A2P messaging (SMS, MMS, or RCS); direct RCS experience is a strong plus

 * Customer-facing presence - able to earn trust on-site and carry the relationship from first technical call through production

 * Familiarity with one or more aggregator platforms (Twilio, Sinch, Infobip, Bandwidth) and integrating against them in production

 * Comfortable operating in a small, fast-moving dedicated team inside a larger parent commercial org, owning ambiguous problems end-to-end

BONUS POINTS FOR

 * Hands-on familiarity with RCS verification and the agent lifecycle (intent to launch, verification, scaling)

 * Experience building customer-facing integrations or deploying software inside the customer's environment

 * Working knowledge of TCPA, CTIA, or other messaging compliance frameworks

 * Prior in-seat experience at a messaging API, CPaaS, or RCS-adjacent company

 * Experience with brand identity / verified caller / trusted communications products (an adjacent First Orion domain)

## Description

Branded Messaging is First Orion's A2P RCS messaging platform team. We're hiring a Forward Deployed Engineer to own the technical thread end-to-end - from pre-sales support through production deployment. Pre-sales technical support runs through this function: you'll run discovery, demos, and proofs-of-concept alongside First Orion's shared commercial sellers, then embed with the customer to write integration code, build reference implementations, and ship branded messaging into production. It's a hands-on engineering role at the customer edge, where you're measured on both deals won and working deployments - not slideware.

WHAT YOU'LL DO

 * Own the technical thread across the full deal lifecycle - from pre-sales discovery and demos through production go-live and expansion - as the single Forward Deployed Engineer on the account

 * Run pre-sales technical support alongside First Orion's shared commercial Sales Executives: deep-dive discovery, tailored product demos, live brand console walkthroughs, and end-to-end message rendering across devices

 * Lead proof-of-concept engagements end-to-end - technical setup, success criteria, measurement, and sign-off - and author technical proposals, reference architectures, and RFP / security questionnaire responses

 * Embed with enterprise customers post-sale as the technical owner of their Branded Messaging deployment, writing integration code and reference implementations against the aggregator API, brand verification flows, and sender onboarding

 * Map customer messaging use cases to RCS capabilities (rich cards, carousels, suggested replies, verified sender) and stand up end-to-end proofs in the customer's own stack

 * Debug live integration issues across webhooks, message rendering, and device families, partnering with Engineering on platform-level fixes

 * Build reusable accelerators - sample apps, SDK snippets, deployment scripts, and runbooks - that shorten time-to-launch and de-risk the next deal

 * Feed prioritized field gaps back to Product and Engineering with working repros and clear customer evidence

 * Coach commercial Sales Executives and customer teams on Branded Messaging fundamentals so they can run early-stage qualification independently


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