> Markdown version of [/jobs/ext/1179626-technology-infrastructure-technician](https://www.wearedevelopers.com/jobs/ext/1179626-technology-infrastructure-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technology Infrastructure Technician - **Company:** EIGHT:31 LLC - **Location:** Tomball, TX, United States - **Salary:** $45,000.0 - $57,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Microsoft Outlook, Business Systems, Cloud Computing, CompTIA Network+, CompTIA Security+, System Configuration, Desktop Computing, Disaster Recovery, Firmware, Global Positioning Systems (GPS), Hyper-V, Networking Hardware, Internet Protocol Security (IP SEC), Windows Servers, Network Architecture, Networking Basics, Networking Cables, Network Video Recorder, Windows PowerShell, Azure Active Directory, Cloud Services, Server Administration, Microsoft SharePoint, TCP/IP, Virtual Local Area Networks, Windows Desktop, Wireless Access Point, Wireless Networks, Wi-Fi Technology, Network Routers, Office365, Bicsi, Information Technology, Gsuite, Network Optimization, User Accounts, Vmware - **Published:** July 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=b99c38ee9f6ddbd5 ## About the Role We're looking for a motivated Technology Infrastructure Technician who enjoys solving problems, learning new technologies, and working with a wide variety of business systems. This is not a traditional help desk position-every day brings new challenges, new technologies, and opportunities to grow your skills., This position works across multiple technology disciplines and requires someone who enjoys both software and hardware, can think critically under pressure, and takes pride in delivering outstanding customer service. The ideal candidate is dependable, mechanically inclined, eager to learn, and enjoys working both independently and as part of a team., * 5+ years of technical support or field technician experience preferred * Strong troubleshooting and problem-solving abilities * Experience supporting Windows 11 and Windows Server * Working knowledge of Microsoft 365 applications * Basic networking knowledge including TCP/IP, Wi-Fi, switches, and routers * Excellent customer service and communication skills * Strong organizational and time management skills * Ability to work independently with minimal supervision * Valid driver's license with a clean driving record * Ability to lift up to 50 pounds * Ability to safely use ladders and work in commercial environments Preferred Experience Experience with one or more of the following is highly desirable: * Microsoft 365 Administration * Microsoft Entra ID (Azure AD) * Active Directory * Windows Server * Hyper-V or VMware * UniFi Networking * UniFi Protect * Security camera systems * Access control systems * Structured cabling * Fiber optics * PowerShell scripting * Google Workspace * Backup and disaster recovery platforms * Endpoint security solutions Preferred Certifications Preferred but not required: * CompTIA A+ * CompTIA Network+ * CompTIA Security+ * Microsoft Certifications * Ubiquiti Certifications * Axis Communications Certifications * Milestone Systems Certifications * BICSI or Low Voltage Certifications What We're Looking For The ideal candidate: * Enjoys learning new technologies * Takes ownership of problems and follows them through to resolution * Has excellent attention to detail * Works well under pressure * Communicates professionally with customers and teammates * Is dependable and self-motivated * Enjoys both field work and technical troubleshooting * Wants to grow with a rapidly expanding technology company * Takes pride in delivering quality workmanship and exceptional customer service ## Description At Eight.39, we specialize in designing, installing, and supporting technology solutions that help businesses operate smarter, safer, and more efficiently. Our services include: * Managed IT Services * Microsoft 365 & Cloud Solutions * Enterprise Networking & Wi-Fi * Security Camera Systems * Access Control Systems * Audio/Video Solutions * Structured Cabling * Fleet Telematics & GPS Solutions, Whether you're troubleshooting a Microsoft 365 issue, installing a UniFi network, deploying security cameras, configuring access control, or supporting one of our fleet technology deployments, you'll play an important role in delivering exceptional service to our customers., The Technology Infrastructure Technician is responsible for supporting our remaining Managed IT customers while also assisting with the installation, maintenance, and support of the commercial technology solutions Eight.39 provides., * Provide remote and onsite technical support for business clients * Troubleshoot Windows desktop and laptop issues * Support Microsoft 365, Outlook, Teams, OneDrive, and SharePoint * Configure and deploy new computers and workstations * Install software and perform system upgrades * Troubleshoot printer and peripheral issues * Assist with server administration and maintenance * Configure user accounts, permissions, and security policies * Monitor backups and assist with disaster recovery processes * Maintain accurate documentation of support activities Network Infrastructure * Configure and deploy routers, switches, and wireless access points * Install and support UniFi networking equipment * Troubleshoot wired and wireless network issues * Perform firmware updates and system maintenance * Assist with VLAN configuration and network optimization * Install and terminate low-voltage network cabling when required Security & Access Control Systems * Install and configure IP security camera systems * Troubleshoot camera connectivity and recording issues * Configure network video recorders and cloud-managed systems * Install and support electronic access control systems * Test system functionality and remote connectivity * Assist with customer training after installations Internal Technology & Operations * Support Eight.39's internal technology infrastructure * Assist with implementation and testing of new technologies * Help maintain technical documentation and installation standards * Support company process improvement initiatives * Assist with internal technology projects and equipment deployment * Contribute to the continued development of Eight.39's proprietary operations platform, The Flow ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) ## Related Articles - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)