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# Senior Consultant | Infrastructure-Contact Center | IVR Concepts

- **Company:** Ipolarity LLC
- **Location:** Charlotte, NC, United States (Remote available)
- **Experience:** Expert
- **Salary:** $62,115.0 - $80,000.0
- **Contract:** Temporary to permanent
- **Skills:** Application Programming Interfaces (APIs), Automation of Tests, Interactive Voice Response, SQL Databases, System Testing, Systems Integration, Speech Recognition, Java Application Server, Api Management, Microservices
- **Published:** July 4, 2026
- **Apply:** https://www.careerjet.com/jobad/us7cae7479d31231220c828dd169f9c4c3

## About the Role

Manual or Automation Testing
API Testing
SQL
Nice to have skills
IVR, Kore.AI,
Nuance IVR, Avaya,
Cyara, The IVR QA Lead is responsible for ensuring the quality, reliability, performance, and customer experience of Interactive Voice Response IVR systems. This role leads QA activities across IVR applications, voice platforms, speech recognition systems, call flows, integrations, and customer selfservice solutions.
Minimum years of experience: 5-8 years
Education: Bachelor's or Master of Engineering
The top 3 responsibilities would expect the Subcon to shoulder and execute:
Design, develop, test, and maintain high performance, scalable, and secure Java applications
Handson experience with API creation, RAG, Vector databases
Build and maintain Microservices based architectures
Project Code: SDIT Customer Experience Tech Offshoring



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