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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior EHR Support Analyst - **Company:** Los Robles Regional Medical Center - **Location:** Thousand Oaks, CA, United States - **Experience:** Expert - **Salary:** $90,376.0 - $153,275.0 - **Contract:** Permanent contract - **Skills:** Application Testing, PC Tools, Information Technology, Tools for Reporting - **Published:** July 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=a9d83d6bec3b8dd1 ## About the Role * Understanding of clinical operations and application support processes and workflow * Understands pertinent accreditation guidelines, such as JCAHO, MQSA, HIPAA, and ACR * Demonstrated ability to establish and build strong relationships across a broad range of personality types * Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing * Demonstrated customer orientation * Excellent leadership and teaching abilities * Demonstrated advanced computer skills * Understanding of reporting tools functionality and capabilities * Must be able to drive to assigned sites to complete work Preferred: * Proficiency in various programming and clinical application reporting tools * Customer service orientation and/or training EDUCATION & EXPERIENCE: * Bachelor's degree preferred * Five years' experience in clinical application support or related clinical work experience ## Description The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range., The Senior EHR Support Analyst facilitates and manages maintenance of application dictionaries, customizes based on division policies and procedures, training, and best practices for supported applications or module. This individual works with the Division Clinical EHR Support Specialist Team to develop training materials, to assist with training as needed, and to implement division standardization, utilization, integration and optimization plans for clinical applications., * Supports multiple facilities as a key clinical IT resource for implementation and support of a broad set of clinical applications. * Leads and facilitates multiple facility core clinical systems team on clinical IT activities * Provides second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources; provides status on user issues * Works with enterprise and division subject matter experts and services resources and the enterprise Service * Desk in managing resolution of clinical application incidents and requests * Serves as project leader for facility-based implementations of clinical applications software releases and new products, may also facilitate multiple facility-based implementations of clinical applications software releases and new products * Provides on-call assistance as needed. * Works with the Division EHR Support Team to lead, monitor, and facilitate new module/application testing and implementation for the facility * Facilitates and manages maintenance of multiple facilities specific dictionaries * Provides input to customize base division policies and procedures, training, and best practices for use within multiple facilities * Works with the Division EHR Support Team and facility core team members to develop training materials and deliver hands-on training as needed * Works with the Division EHR Support Team to actively promote and support division standardization, utilization, integration and optimization plans for a broad set of clinical applications * Coordinates facility clinical application reporting requests and assists with defining report requirements and validates reporting results for supported facilities * May develop clinical application reports as needed * Performs quality audits and tracks metrics related to clinical application use * Participates in meetings as a member of facility clinical leadership for supported facilities * Promotes system security and patient confidentiality and helps ensure compliance * Coordinates the execution and use of tools for audits * Builds strong relationships at supported facilities with core customer base (nurses, physicians, core team members, etc.) and facility leadership * Adheres to Code of Conduct and Mission & Value Statement * Participate in special projects as needed and performs other duties as assigned ## Related Videos - [Minimising the Carbon Footprint of Workloads](https://www.wearedevelopers.com/videos/1198-minimising-the-carbon-footprint-of-workloads) - [Testing applications in a regtest development environment with the ElectrumSV SDK](https://www.wearedevelopers.com/videos/147-testing-applications-in-a-regtest-development-environment-with-the-electrumsv-sdk) - [Wolfenstein 3D Postmortem](https://www.wearedevelopers.com/videos/525-wolfenstein-3d-postmortem) - [RPA in the Public Sector](https://www.wearedevelopers.com/videos/86-rpa-in-the-public-sector) - [Fighting Fraud with an AI Grandma - Ben Hopkins and Morten Legarth from faith @ VCCP](https://www.wearedevelopers.com/videos/1316-fighting-fraud-with-an-ai-grandma-ben-hopkins-and-morten-legarth-from-faith-vccp) - [WeAreDevelopers LIVE - Demo Time, Live Coding, End-to-End Testing and more](https://www.wearedevelopers.com/videos/1713-wearedevelopers-live-demo-time-live-coding-end-to-end-testing-and-more) ## Related Articles - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)