> Markdown version of [/jobs/ext/1180746-field-service-technician-network-solutions](https://www.wearedevelopers.com/jobs/ext/1180746-field-service-technician-network-solutions). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Field Service Technician | Network Solutions - **Company:** CBIZ Inc. - **Location:** Colorado Springs, CO, United States - **Contract:** Permanent contract - **Skills:** IMac, Networking Hardware, Computer Equipment - **Published:** July 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=f8f91ad1fc7d6802 ## About the Role * Associate's degree from accredited college or technical school OR two or more years IT and/or field service experience * Able to use all related computer hardware and software * Able to use job related tools * Able to safely use step ladder * Able to lift and/or move up to 100+ pounds of equipment * Possess a valid driver's license in the employee's state of residence, allowing legal operation of a company vehicle * Provide documentation verifying a minimum age of 21 to meet company car insurance requirements * Maintain residence in assigned territory, * Capable of reading and reviewing information on computer monitors for prolonged durations * Maintain reliable high-speed internet access for work-related tasks * Ensure a clean and safe environment for equipment repairs as needed * Reside within the assigned territory to meet operational requirements * Physically able to engage in extended periods of walking, sitting, and standing as required * Perform physical activities such as bending, squatting, crawling, climbing, twisting, kneeling, and reaching at ground level and overhead * Ability to hold and grip objects securely for extended periods * Strong problem-solving abilities with keen attention to detail * Effective communication skills for both technical and non-technical audiences * Excellent time management and organizational skills to manage multiple tasks efficiently * Ability to work independently and collaboratively as part of a team * Physical ability to lift and transport equipment and perform tasks in various environments, including confined spaces ## Description * Work independently to efficiently and effectively complete. maintenance, project, and IMAC calls within deadlines * Provide backup coverage for neighboring service areas when needed * Monitor and manage the ticket queue, assuming ownership of tickets in assigned area and following up to resolution in accordance with SLAs * Schedule ETA (Estimated Time of Arrival) commitments in alignment with client preferences, ensuring safe and timely arrival * Perform ticket updates, including entering relevant dates, times, resolution codes, hardware usage, and other pertinent details * Maintain compliance with Asset Management duties, including timely asset transactions, proper equipment packaging, and up-to-date shipping logs * Provide timely technical support to clients with minimal disruption to their daily operations * Maintain a current inventory of required parts and tools, ensuring they are readily available for client visits * Stay familiar with documentation, and tools necessary for on-site and remote repairs * Schedule and have maintenance completed for company vehicles per manufacturer and CBIZ Network Solutions specifications * Troubleshoot, repair, and upgrade voice, data, and AV hardware, including network equipment, desktop terminals, monitors, printers, telephony devices, and cabling * Operate a company vehicle for transportation to and from work assignments * Deliver excellent customer service, fostering trust and confidence in your technical expertise * Participate in additional projects and related work as neededCarry and respond to a company-issued cellphone for on-call support as required ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Contract Testing with MCP: Building Self-Describing, Self-Testing APIs](https://www.wearedevelopers.com/videos/100040-contract-testing-with-mcp-building-self-describing-self-testing-apis) - [Building the Nervous System of AI - Michael Kagan (NVIDIA)](https://www.wearedevelopers.com/videos/2133-building-the-nervous-system-of-ai-michael-kagan-nvidia) - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) - [Optimizing Your App for Success: Tips and Techniques for managing slow devices](https://www.wearedevelopers.com/videos/655-optimizing-your-app-for-success-tips-and-techniques-for-managing-slow-devices) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)