> Markdown version of [/jobs/ext/1180889-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/1180889-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist - **Company:** United Rotary Brush Inc - **Location:** Olathe, KS, United States - **Experience:** Experienced - **Salary:** $78,000.0 - $80,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Microsoft Outlook, Cyber Security, Dynamic Host Configuration Protocol, Domain Name System (DNS), Hyper-V, Microsoft Office, Microsoft Software, Microsoft SQL Server, Networking Basics, Office Suite, Power BI, Azure Active Directory, Standard Sql, Microsoft SharePoint, TCP/IP, Transmission Control Protocol (TCP), Virtualization Technology, Wireless Networks, Software Licensing, Peripherals, Computer Equipment, Information Technology, Laptops, Infor, User Accounts - **Published:** July 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e5583fc67fe667b6 ## About the Role * Microsoft Windows 11, Microsoft 365 * Active Directory, Azure Active Directory (Entra ID) * Hyper-V, Microsoft SQL Server (basic exposure) * TCP/IP Networking, DNS / DHCP * Microsoft Teams, SharePoint, Power BI (basic exposure) * Manufacturing ERP systems (Infor Visual experience is a plus) * Label printers and barcode scanners Qualifications Required * 2+ years of IT Help Desk or Desktop Support experience * Strong customer service and communication skills * Experience troubleshooting Windows operating systems * Experience supporting Microsoft Office and Microsoft 365 * Basic networking knowledge (TCP/IP, DNS, DHCP) * Experience installing computer hardware and peripherals * Ability to lift up to 40 pounds Preferred * Associate's degree in Information Technology or related field * CompTIA A+, Network+, or Security+ certifications * Experience supporting manufacturing environments * Active Directory administration, Microsoft Entra ID * Experience with virtualization * Experience with ERP systems * Experience with mobile device management * Experience supporting manufacturing users and production equipment * Familiarity with barcode scanners and industrial printers * Experience with ERP systems * Basic SQL knowledge * Microsoft 365 administration Physical Requirements * Frequent walking throughout manufacturing and office areas * Occasional lifting of computers, monitors, and printers (up to 40 lbs.) * Ability to work at desks, under workstations, and in equipment rooms * Occasional after-hours or weekend support for maintenance activities. ## Description This position provides onsite technical support to employees across our manufacturing and corporate operations. The ideal candidate enjoys solving problems, helping people, and learning new technologies. This role offers the opportunity to gain experience with enterprise infrastructure, manufacturing systems, Microsoft technologies, networking, virtualization, and cybersecurity while supporting approximately 150+ users., * Provide first and second-level technical support for desktops, laptops, printers, mobile devices, and peripherals. * Respond to help desk tickets, phone calls, walk-up requests, and email support requests. * Install, configure, and troubleshoot Windows 10/11 workstations. * Create and manage user accounts in Microsoft Active Directory and Microsoft 365. * Configure email, Outlook, Teams, OneDrive, and Office applications. * Diagnose hardware failures and coordinate warranty repairs when necessary. * Deploy new computers using standard imaging and deployment procedures. * Install software and maintain software licensing compliance. * Troubleshoot wired and wireless network connectivity issues. * Support conference room technology including Teams meeting equipment. * Assist with printer setup, barcode scanners, label printers, and manufacturing workstations. * Maintain inventory of IT equipment and technology assets. * Document solutions and maintain IT knowledge base articles. * Escalate complex issues to senior IT staff when appropriate. * Participate in after-hours maintenance on an occasional basis. ## Related Videos - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Robots are coming into the wild! 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