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# NGPOS Ops Onsite Support Engineer

- **Company:** Gentis
- **Location:** Blue Ash, OH, United States
- **Experience:** Experienced
- **Salary:** $125,000.0 - $146,000.0
- **Contract:** Temporary contract
- **Skills:** Agile Methodology, JIRA, Microsoft Azure, Bash Shell, Cloud Computing, Linux, Python (Programming Language), Scripting, Cloud Monitoring, Kubernetes, Dynatrace, Docker
- **Published:** July 4, 2026
- **Apply:** https://www.careerjet.com/job/usa9ea370d448d84d07f4f117e96723217/eaa

## About the Role

* 3+ years SRE, incident management, or production support experience for enterprise systems
 * Experience leading P1/P2 major incidents, including bridge/war-room facilitation and outage communication
 * RCA/problem management experience, including corrective and preventive action follow-through
 * Production troubleshooting experience across cloud, on-prem, store, or POS environments
 * Observability/monitoring experience, including logs, dashboards, Dynatrace, Azure Monitor, or similar tools
 * Linux and scripting experience, including Bash or Python
 * Kubernetes, Docker, Azure, or GCP familiarity
 * Agile and Jira experience
 * Strong communication skills with technical and business stakeholders during incidents

Plusses

 * Dynatrace or Azure Monitor experience
 * Store systems or POS production support experience
 * Cloud, on-prem, and store environment support experience
 * Playbook, runbook, or postmortem documentation experience

## Description

Job Description The HR Business Partner will drive all people activities, initiatives and programs for the entire Mason HPC site supporting the Plant Manager and acting as a key …

 + 17 days ago


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