> Markdown version of [/jobs/ext/1181855-procurement-software-implementation-customer-success-specialist](https://www.wearedevelopers.com/jobs/ext/1181855-procurement-software-implementation-customer-success-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Procurement Software Implementation & Customer Success Specialist - **Company:** Lama Ai Inc. - **Location:** United States (Remote available) - **Salary:** $90,000.0 - $110,000.0 - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Business Systems, Software as a Service, Data Integration, Microsoft Dynamics, Netsuite, Oracle (Applications), Procurement Software, Software Tools, SAP (Applications), Enterprise Software Applications, AI Platforms, SAP Ariba - **Published:** July 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=15b16221319eb91a ## About the Role * Hands-on experience in procurement, strategic sourcing, purchasing, or supply chain operations * Knowledge of RFQs, supplier evaluation, sourcing processes, purchasing workflows, and supplier management * Strong technical aptitude and the ability to quickly learn enterprise software platforms * Experience working with enterprise business systems (ERP, procurement, CRM, or similar) * Ability to understand customer workflows and translate them into software workflows and practical solutions * Experience leading software demonstrations, customer onboarding, implementation projects, and training sessions * Strong communication, presentation, and customer-facing skills * Ability to troubleshoot implementation, workflow, and business process issues * Experience collaborating with product and engineering teams to communicate customer requirements, implementation feedback, and product enhancements * Ability to build trusted relationships with customers and guide successful platform adoption * Self-motivated, organized, and able to manage multiple customer implementations simultaneously Nice to Have * Experience with ERP platforms such as SAP, Oracle, NetSuite, or Microsoft Dynamics * Experience implementing procurement, sourcing, or supply chain solutions * Background in solutions engineering, implementation consulting, or technical account management * Experience with APIs, data integrations, or enterprise system integrations * Experience working with enterprise procurement or supply chain teams * Knowledge of SaaS implementation methodologies or customer success best practices, * Do you have hands-on experience in procurement, strategic sourcing, purchasing, or supply chain operations? (Yes/No) * How many years of hands-on procurement, sourcing, or purchasing experience do you have? (Less than 2 years / 2-5 years / 5-10 years / More than 10 years ) * Have you worked directly with RFQs, supplier management, supplier evaluation, or sourcing projects? (Yes/No) * Have you implemented, configured, or supported an enterprise software platform (ERP, procurement, CRM, or similar)? (Yes/No) * Have you led customer onboarding, implementation, training, or software demonstrations? (Yes/No) ## Description This is a remote contract role for a Procurement Software Implementation & Customer Success Specialist We're looking for someone to lead customer onboarding, implementation, product demonstrations, and ongoing customer support for the Scint AI platform. You'll work directly with customers to configure the platform around their procurement workflows, answer questions, troubleshoot issues, and ensure they successfully adopt and get the most from the platform. Hands-on procurement or sourcing experience, strong communication skills, and the ability to quickly learn enterprise software are essential. This is an implementation-focused role, not general customer support or call center-style assistance. Responsibilities * Lead end-to-end customer onboarding and implementation projects * Demonstrate the Scint AI platform to prospective and existing customers * Help customers configure procurement workflows, RFQs, supplier structures, and approval processes * Understand customer procurement challenges and recommend practical workflow solutions * Run customer training sessions, workshops, and product demonstrations * Act as the primary customer contact for implementation and functional questions * Troubleshoot configuration issues and workflow-related questions * Work close with the product and engineering teams to communicate customer feedback and enhancement requests * Ensure customers successfully adopt and gain long-term value from the platform * Document customer workflows, implementation best practices, and onboarding processes, * Which best describes your experience? ( Internal Procurement / Customer Onboarding & Implementation / Customer Success / Technical Software Support / Sales Engineering / Demonstrations / Other * Describe a time you helped a customer solve a difficult software or workflow problem (Short answer) * What ERP or procurement software have you used? (e.g., SAP, Oracle, NetSuite, Microsoft Dynamics, Coupe, Ariba). (Short text answer) ## Related Videos - [This App Reached 10,000 Users in One Week. 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