> Markdown version of [/jobs/ext/1181887-associate-director-commercial-it](https://www.wearedevelopers.com/jobs/ext/1181887-associate-director-commercial-it). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Associate Director - Commercial IT - **Company:** Repligen Corporation - **Location:** Waltham, MA, United States - **Experience:** Expert - **Salary:** $150,000.0 - $230,000.0 - **Contract:** Permanent contract - **Skills:** Software as a Service, Information Systems, Cloud Services, Salesforce.Com, Build Management, Information Technology - **Published:** July 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=d20f3f83eaecaa45 ## About the Role · Education & Experience : Typically a bachelor's degree in computer science, Information Systems, Engineering, Business, or related field; MBA preferred with 12-15+ years in implementation and support of Salesforce projects and ecosystem. Proven track record in Sales, Revenue, Marketing and Service Cloud. · Direct report management experience : 5+ years · Life sciences industry preferred. · Certifications : Preferred to have Salesforce certification across modules, · Skills : Strong leadership, project management, process improvement, and cloud-based SaaS experience; familiarity with emerging data technologies ## Description The Associate Director - Salesforce is responsible for leading the overall Salesforce platform strategy and execution, driving scalable and integrated solutions across Sales, Marketing, and Service to support business growth. The role encompasses end-to-end solution design, process optimization, and platform governance, ensuring alignment with enterprise architecture standards and best practices. This individual manages vendor partnerships and delivery performance, strengthens SLAs, and oversees the successful rollout of new capabilities. As a people leader, they build and develop a high-performing team of analysts and contractors while fostering innovation through emerging technologies and analytics. Acting as a strategic partner to commercial and operations teams, the role translates business needs into technology solutions that enhance efficiency, enable data-driven decision-making, and deliver measurable business value, · Solution Design & Process Flow Development : Design and build process flows across Salesforce and related integration (across Sales, Marketing, Service) · Platform & Development Strategy : Lead Salesforce platform and development strategy to leverage optimized tools, system capabilities, and best practices · Standards & Compliance : Establish Salesforce platform and development standards to ensure compliance with enterprise architecture standards · Vendor & Roadmap Management : Manage vendor relationships with Salesforce Application Management Support and drive towards strengthening the SLA for tickets and CRs · Emerging Technology Leadership : Lead the Salesforce Emerging Technology Community of Practice to ensure consistent, optimized analytic solutions and Agentforce · Team Leadership : Manage a team of Salesforce Business Analysts and contractors across modules, develop skill matrices, and manage workload · Service Introduction Planning : Ensure smooth rollout of new Salesforce capabilities into production, with proper communication and IT readiness · Cross-Functional Collaboration : Work with commercial business units (Sales, Service, Marketing) and Commercial Operations teams to gather and translate requirements ## Related Videos - [Answering the Million Dollar Question: Why did I Break Production?](https://www.wearedevelopers.com/videos/1171-answering-the-million-dollar-question-why-did-i-break-production) - [Leverage Cloud Computing Benefits with Serverless Multi-Cloud ML ](https://www.wearedevelopers.com/videos/78-leverage-cloud-computing-benefits-with-serverless-multi-cloud-ml) - [SRE Methods In an Agency Environment](https://www.wearedevelopers.com/videos/348-sre-methods-in-an-agency-environment) - [From Zero to Mobile Developer in 45 Minutes With SwiftUI](https://www.wearedevelopers.com/videos/183-from-zero-to-mobile-developer-in-45-minutes-with-swiftui) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [React Developer Salary [2023]](https://www.wearedevelopers.com/magazine/198-react-developer-salary-2023) - [Best Companies to Work For in Germany: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/33-best-companies-to-work-for-in-germany-top-25-companies-in-2023) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Why and How to Sponsor Developer Events](https://www.wearedevelopers.com/magazine/686-why-and-how-to-sponsor-developer-events)