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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Field IT Operations Lead - **Company:** Express, LLC - **Location:** Etna, OH, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** System Configuration, Data Cabling, Ethernet, Information Technology Operations, IP Addressing, Windows Servers, Network Architecture, Procurement Software, Wireless Access Point, Wireless Networks, Network Routers - **Published:** July 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0772210d7a95cbd3 ## About the Role * 5-10 years of experience in field IT operations, IT procurement, or related infrastructure deployment work. * Demonstrated track record running, terminating, and testing structured data cabling (Cat5e/Cat6). * Hands-on experience leading camera and security system installations. * Prior hands-on networking experience required (e.g., configuring routers, switches, wireless infrastructure, IP addressing, and PoE). * Hands-on experience installing, configuring, and supporting Point of Sale (POS) systems. * Ability to read and apply wiring diagrams, layouts, and technical documentation. * Strong troubleshooting and problem-solving skills, with the judgment to work independently on site., * Experience installing and configuring server racks. * Knowledge of structured cabling standards. * Experience in retail, industrial, or multi-site installation environments. * Familiarity with PoE cameras, NVRs, and access control systems. * Basic experience with Windows servers or on-prem hardware. * Relevant IT, networking, or low-voltage certifications (a plus, not required). Physical Requirements: * Ability to lift and carry equipment up to approximately 50 lbs. * Comfortable working on ladders and in tight or elevated spaces. * Ability to work both indoors and outdoors in varying weather conditions, including active construction sites. * Ability and willingness to travel approximately 75% of the time, including overnight travel when required. * Availability to work weekends as needed to support installs, site openings, and operational needs. * Valid driver's license and clean driving record. ## Description The Field IT Ops Lead is a senior individual contributor responsible for the procurement of IT equipment for new sites and for leading the execution of new site IT installations across a rapidly expanding multi-site car wash operation. This role owns the technical buildout of new locations end-to-end, including structured cabling, networking, surveillance systems, and point of sale infrastructure, and works closely with field IT technicians throughout the install process, providing hands-on mentorship and technical direction, even though it does not carry formal supervisory authority. Given the heavy travel demands of the role (approximately 75%), the ideal candidate is comfortable working independently across multiple site locations and adapting to varying site conditions, including active construction and outdoor environments., IT Equipment Procurement * Lead procurement of IT equipment and infrastructure components for new site builds. * Own and manage relationships with equipment and hardware vendors. * Project-manage equipment orders end-to-end, accountable for ensuring orders arrive at new sites on time. New IT Site Installation * Lead the planning and execution of IT installations at new sites, ensuring infrastructure is deployed correctly and on schedule. * Oversee the running, terminating, labeling, and testing of structured data (Ethernet) cabling, including Cat5e/Cat6, to structured cabling standards. * Install and configure network infrastructure (e.g., routers, switches, cabling, wireless access points) as part of new site builds. * Lead the installation, mounting, and configuration of camera and surveillance systems at new sites. * Oversee server rack installation, setup, and cable management. * Install and configure Point of Sale (POS) systems and related hardware at new sites. * Wire and support technology systems specific to car wash operations and configure devices for integration with existing network infrastructure. * Manage critical timelines for new site IT installs, planning work around and in alignment with the overall construction schedule. * Maintain documentation of wiring layouts, network configurations, and site-specific technical details. Mentorship & Field Support * Serve as a mentor and technical resource to field IT technicians during the new site install process, providing guidance and on-the-job training. * Participate in training field IT technicians, remain available to field technical questions from techs, and take part in the interviewing process for new hire technicians. Special Projects & Site Retrofits * Support special projects involving retrofits of existing sites, such as installation of License Plate Readers and updated payment devices. Technical Troubleshooting & Cross-Functional Collaboration * Diagnose and resolve on-site connectivity, cabling, camera, and hardware issues, escalating as needed. * Collaborate with internal IT and operations teams, as well as external vendors, throughout the installation lifecycle. ## Related Videos - [The Sound of Privacy – What Your Spotify Data Reveals About You](https://www.wearedevelopers.com/videos/100346-the-sound-of-privacy-what-your-spotify-data-reveals-about-you) - [Introducing the W3C Web Sustainability Guidelines](https://www.wearedevelopers.com/videos/991-introducing-the-w3c-web-sustainability-guidelines) - [The Gashlycrumb Tinies of AI Networking You Must Know (or Languish!)](https://www.wearedevelopers.com/videos/2067-the-gashlycrumb-tinies-of-ai-networking-you-must-know-or-languish) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Small, Secure, Interconnected: The next Internet Protocol](https://www.wearedevelopers.com/videos/100062-small-secure-interconnected-the-next-internet-protocol) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)