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# GCP System Engineer

- **Company:** WorkNovas LLC
- **Location:** Issaquah, WA, United States (Remote available)
- **Salary:** $62,400.0 - $166,400.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Systems Engineering, Automation of Tests, Cloud Computing, Computer Telephony Integration, Data Mapping, Data Security, Simple Object Access Protocol (SOAP), Data Logging
- **Published:** July 4, 2026
- **Apply:** https://www.careerjet.com/jobad/us2832079c62182159dbd46d179f53bd4c

## About the Role

* 12+ years of hands-on experience in a System Engineering or CTI/Telephony-focused role within a Contact Center environment.
 * Direct experience with the technical configuration of Google Contact Center AI (CCAI) / Customer Engagement Suite (CES).
 * Proven expertise in setting up and troubleshooting call routing, queueing, and CTI integration logic.
 * Experience with the technical setup and data mapping for Verint Workforce Management (WFM) or a similar enterprise WFM system.
 * Strong understanding of API integration concepts (REST/SOAP) and secure data transmission protocols.
 * Proficiency with GCP services relevant to operations (e.g., Compute Engine, Cloud Load Balancing, Monitoring/Logging).

## Description

As a QA Automation Engineer, you will play a crucial role in shaping the future of AI systems by designing and implementing automated testing solutions. Your expertise will directl…

 + 1 day ago


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