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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Information Technology Technician II - **Company:** Roeper School - **Location:** Bloomfield Hills, MI, United States (Remote available) - **Experience:** Experienced - **Salary:** $55,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Microsoft Outlook, Information Systems, Computer Networks, Desktop Computing, Microsoft Office, Windows Servers, Remote Desktop Services, Wireless Networks, Guidewire PolicyCenter, Information Technology, Adobe Suites, Network Server - **Published:** July 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=1c5308ea97f9d36b ## About the Role * Windows 11 and successor versions as applicable, Microsoft Office, PC, and printer troubleshooting * Windows server 2016 and above administration * Active Directory account management * Ability to learn new technologies, support implementation , and train users * Ability to form collaborative work relationships * Demonstrated commitment to cultural competency work and to perform responsibilities in accordance with Roeper's commitment to diversity, equity, and inclusion. * A collegial approach and congenial temperament in line with Roeper School's "collaborative culture" characterized by diversity and teamwork. Qualifications * Associate's degree in Computer Science, Information Systems or related field * Three to five years of experience or an equivalent combination of education and experience ## Description Maintain and support computing environment and audiovisual equipment by identifying technical problems, installing technical upgrades, troubleshooting, resolving computer issues and providing end user support, * Maintain, troubleshoot, and install, printers, computers, servers, Active Directory, account and network share administration, Office 365, wired and wireless networking, remote connection support and other systems * Provides end user support for Windows, Outlook email, Microsoft Office, Adobe software, Blackbaud applications, Smart Boards, printers and other software * Upgrades systems in conjunction with vendors and services including testing, evaluating, and installing enhancements and new software * Safeguards and keeps information confidential and protected * Maintains high level of discretion and confidentiality * Provides support for copiers and audiovisual equipment * Oversee and facilitate operation of audiovisual equipment for events occurring during and after school hours * Maintains audiovisual equipment usage and audit inventory * Assists Information Technology team members with project completion * Research equipment and software to assist in purchasing decisions, + Share your experience troubleshooting Windows devices, printers, Microsoft Office, Outlook, or other common end-user technology issues. + This position includes audiovisual support for school events, assemblies, meetings, and presentations. What experience do you have setting up or troubleshooting projectors, microphones, speakers, displays, livestreaming, or similar AV equipment? + This role involves supporting systems such as Active Directory, Microsoft 365, wired and wireless networking, and shared network resources. Which of these areas do you have experience with, and where would you still need training? + This position requires supporting faculty, staff, students, and administrators with varying levels of technical skill. Describe your approach to helping a frustrated user who is having trouble with technology. ## Related Videos - [RPA in the Public Sector](https://www.wearedevelopers.com/videos/86-rpa-in-the-public-sector) - [This Is Not Your Father's .NET](https://www.wearedevelopers.com/videos/967-this-is-not-your-father-s-net) - [Kubernetes Security - Challenge and Opportunity](https://www.wearedevelopers.com/videos/412-kubernetes-security-challenge-and-opportunity) - [Fingerboard to Keyboard: Transposing One Profession to Another](https://www.wearedevelopers.com/videos/868-fingerboard-to-keyboard-transposing-one-profession-to-another) - [Introducing Digital Samba Embedded Video Conferencing API MCP Server](https://www.wearedevelopers.com/videos/1640-introducing-digital-samba-embedded-video-conferencing-api-mcp-server) - [tRPC: API schemas are pure overhead](https://www.wearedevelopers.com/videos/796-trpc-api-schemas-are-pure-overhead) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)