> Markdown version of [/jobs/ext/1183004-program-navigator](https://www.wearedevelopers.com/jobs/ext/1183004-program-navigator). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # PROGRAM NAVIGATOR - **Company:** Chinatown Service Center - **Location:** Los Angeles, CA, United States - **Experience:** Experienced - **Salary:** $47,840.0 - $58,240.0 - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Macintosh Computers, Text Processing - **Published:** July 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=7449e26762d6db35 ## About the Role * Some college or post-secondary education is required with a minimum of 2 years work experience in client-facing environment * knowledge of available community resources and understanding of the field of social service * Bilingual, including ability to read and write, in one or more of the following language: English and Chinese, Vietnamese and/or Spanish is required. * Good organizational skills and ability to work independently with a high degree of accuracy, attention to detail and conformity to procedure required. * Good communication and interpersonal skills, including ability to coordinate and cooperate with others required. * Experience preparing written reports, correspondence and other documents required. * Word processing and data entry experience on Macintosh, Microsoft Word and Excel. * Must have valid California Driver's License, auto insurance and available transportation ## Description Under the direct supervision of the Program Manager, the duties of this position will focus on 1) assisting with special projects and new initiatives; and 2) providing direct social services case management to clients. This position requires a broad base of job knowledges in social services field, excellent analytical skills and ability to effectively manage multiple projects simultaneously., * Coordinate projects (new and existing) and outreach to targeted population and community + Assist program manager with developing outreach plans and strategies + Conduct outreach activities with various methods + Collaborate with community leaders and organizations to ensure effectiveness of service and meet grant/program deliverables + Collaborate with partners and external agencies to develop joint outreach initiatives and share information. * Assist clients in advocacy and community resources + Provide accurate and timely information to clients about available resources and programs. Make appropriate referrals to other service providers based on clients' needs. + Maintain and develop resource networks + Provide consumer advocacy for clients and the community + Plan, coordinate, and implement educational events and workshops when assigned. * Screen and Enroll Clients into Appropriate Social Service Programs + Conduct comprehensive assessments of clients' needs and eligibility for various social service programs. + Guide clients through the enrollment process, assisting with paperwork and application submissions. + Maintain up-to-date knowledge of available social service programs and eligibility requirements + Provide receptionist coverage, when necessary. * Provide Comprehensive Case Management to clients + Develop individualized service plans for clients based on their unique needs and goals. + Regularly monitor and evaluate the progress of clients in achieving their objectives. + Coordinate with other service providers to ensure seamless delivery of support to clients. + Maintain detailed and accurate records of all services provided to clients. * External office support + Represent department's program to funders and outside agencies + Participate in community/agency liaison activities to assure community awareness of services and programs + Attend program and community meetings and bring back resources to share with supervisors and team ## Related Videos - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [A beginner’s guide to modern natural language processing](https://www.wearedevelopers.com/videos/858-a-beginner-s-guide-to-modern-natural-language-processing) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [Multilingual NLP pipeline up and running from scratch](https://www.wearedevelopers.com/videos/901-multilingual-nlp-pipeline-up-and-running-from-scratch) - [From Tables to Graphs in Minutes: Supercharging Kusto Graph Analytics with AI-Powered Development](https://www.wearedevelopers.com/videos/1543-from-tables-to-graphs-in-minutes-supercharging-kusto-graph-analytics-with-ai-powered-development) ## Related Articles - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Best Coding Boot Camps in Germany](https://www.wearedevelopers.com/magazine/237-best-coding-boot-camps-in-germany) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Tool Showcase: mac-ocr - extract text from images locally on your computer](https://www.wearedevelopers.com/magazine/756-tool-showcase-mac-ocr-extract-text-from-images-locally-on-your-computer)