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# Helpdesk Technician

- **Company:** Insight Global
- **Location:** Houston, TX, United States
- **Salary:** $52,000.0
- **Contract:** Permanent contract
- **Skills:** JIRA, Issue Tracking Systems, Zendesk, Servicenow
- **Published:** July 4, 2026
- **Apply:** https://www.juju.com/job/00000000gdjez1

## About the Role

Experience working with ticketing systems such as Servicenow, Jira Service Management, Zendesk, or similar.

Experience providing Level 1 and Level 2 Help/Servicedesk support

Ability to multitask and work well under pressure

Previous customer service experience working in enterprise environment



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