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# Computer Technician

- **Company:** Musco Sports Lighting, LLC.
- **Location:** Oskaloosa, IA, United States
- **Salary:** $89,232.0
- **Contract:** Permanent contract
- **Skills:** Adobe Analytics, Microsoft Windows, Apple Mac Systems, VoIP, Desktop Computing, Digital Subscriber Line (DSL), Network Interface Controllers, Virtual Private Networks (VPN), Wi-Fi Technology
- **Published:** July 4, 2026
- **Apply:** https://www.careerjet.com/job/us9aaefbc47eaec54e39a37c5254080e8f/eaa

## About the Role

* AA Degree and 1 year of experience or three years of related experience preferred
 * Familiarity with network-based hardware and software, working knowledge of personal computers, network cards, Windows 11, Mac OS, email, VOIP, and broadband technologies (i.e. VPN, Cable, DSL, WiFi, Cellular)
 * Strong interpersonal and communication skills
 * Demonstrates ease of presenting materials
 * Proven ability to troubleshoot
 * Strong attention to detail
 * Ability to provide service at all levels of the organization
 * Innovative problem-solving with a team-oriented mindset

## Description

* Provide exceptional customer service when responding to IS Service Center requests via phone and email
 * Accurately document details related to client support issues in the help desk ticketing system and complete tickets/tasks efficiently
 * Troubleshoot hardware, software, and telephone problems, providing solutions to restore functionality
 * Offer timely technical support and teach users how to utilize computers and phones
 * Perform hardware, software, and telephone installations, including upgrades as necessary
 * Perform regular scheduled maintenance and update information when switching hardware
 * Maintain accurate inventory information
 * Develop computer-related training content and lead training


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