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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Network Engineer - **Company:** INFINITECH CONSULTING, LLC - **Location:** Columbia, MO, United States - **Experience:** Experienced - **Salary:** $70,000.0 - $90,000.0 - **Contract:** Permanent contract - **Skills:** Multitier Architecture, Border Gateway Protocol, Computer Networks, Dynamic Host Configuration Protocol, Domain Name System (DNS), Issue Tracking Systems, Internet Protocol, Intrusion Detection and Prevention, Virtual Private Networks (VPN), Routing, Open Shortest Path First (OSPF), Software Engineering, TCP/IP, Virtual Local Area Networks, Wide Area Networks, Wireless Access Point, Wireless Networks, Computer Networking Systems, Software Troubleshooting, Firewalls (Computer Science), Information Technology, Low Latency, Fortinet, Firewall Services Module, Cisco - **Published:** July 4, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=38af42c16a376304 ## About the Role Initial training as well as continuing education will be provided but successful applicants should possess extensive fundamentals and a working knowledge of the technologies used. In this position, you will serve as the main technical interface to the client and have a direct impact on client satisfaction. Therefore, candidates should also have a demonstrated ability to work independently with little supervision and possess a high level of customer service skill. Excellent written and oral communication skills are also crucial, as well as being able to work with technical, non-technical, or executive staff., * Exceptional Knowledge of Network and Internet technologies: DNS, DHCP, TCP/IP * Strong expertise in switching, VLANs, routing protocols (OSPF, BGP), and firewall configurations. * Experience with Fortinet, Cisco, Ubiquiti, or similar network platforms. * Familiarity with wireless networking, site-to-site VPNs, and SD-WAN solutions. * Strong troubleshooting and problem-solving abilities. * Ability to work self-directed, prioritize tasks, and make decisions with little supervision * Must possess a valid driver's License EDUCATION, TRAINING, AND EXPERIENCE * 3+ years of experience in networking, infrastructure, or system administration and a college degree in Computer Science or related field; or 5+ years of experience deploying and supporting networking infrastructure. * Preference will be given to candidates with Industry certification such as CCNA, CCNP, NSE, etc., * Computer networking: 3 years (Required) ## Description Technical Support & Issue Resolution * Deploy, configure, and maintain enterprise network infrastructure, including firewalls, switches, and wireless access points. * Provide Tier II/III support for network escalations, including troubleshooting connectivity, latency, and security issues. * Design and implement network solutions, including VLANs, VPNs, SD-WAN, and QoS. * Perform regular network assessments, monitoring, and optimization. * Ensure firewall security, access controls, and intrusion prevention best practices. * Manage and maintain wireless networking solutions, optimizing performance. * Assist in network documentation, topology mapping, and change management. * Work with vendors to troubleshoot hardware/software issues and implement new solutions. * Train end-users and IT staff on network-related best practices. * Participate in an on-call rotation for after-hours support. Customer Communication & Satisfaction * Ensure regular client updates on ticket status, estimated resolution time, and next steps. * Provide a professional and customer-focused experience during all interactions. * Build and maintain trusted advisor relationships with key customer stakeholders. * Document, record, and maintain troubleshooting details and resolutions in the internal ticketing system. Process & Documentation Management * Maintain accurate and up-to-date client system documentation. * Open and manage support tickets with third-party vendors and telecom providers as required. * Contribute to the company's knowledge base by creating and updating internal documentation. * Ensure adherence to service level agreements (SLAs) and internal response guidelines. Additional Responsibilities * Participate in required vendor training and certification programs. * Identify and report potential service expansion or product sales opportunities to the sales team. * Maintain a professional appearance and demeanor when interacting with clients and coworkers. * Perform other duties as assigned by management. ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Small, Secure, Interconnected: The next Internet Protocol](https://www.wearedevelopers.com/videos/100062-small-secure-interconnected-the-next-internet-protocol) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [Your Infrastructure Is Not a Playground: AI Agents for Infra Done Right](https://www.wearedevelopers.com/videos/2084-your-infrastructure-is-not-a-playground-ai-agents-for-infra-done-right) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [Steps to Get a Software Engineer Internship](https://www.wearedevelopers.com/magazine/160-steps-to-get-a-software-engineer-internship)