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# Specialist - Cloud & Infra Management

- **Company:** LTM Inc
- **Location:** Atlanta, GA, United States
- **Salary:** $127,202.0 - $142,400.0
- **Contract:** Internship / Graduate position
- **Skills:** Macintosh Computers, VoIP, Cloud Computing, Network Routers, Servicenow
- **Published:** July 4, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=c31b23802ed0f052

## About the Role

Mandatory Skills : Arista DC/Branch Routers and Switches, Arista Wireless

## Description

* ServiceNow oversight for Telecommunications and Unified Communications teams
 * SLA adherence
 * Issues Problems Requests Changes continuity quality
 * Vendor management
 * VoicePSTN ATT some Tollfree numbers Zoom Phone global
 * Mobility ATT Verizon TMobile
 * ChoiceTel telecom contact center expense management partner
 * Contract and invoice review reconciliation
 * Most are business owned or network team invoices now Remaining telecom are for divested
 * companies Honeywell KGS and being handled by MA team
 * Monthly mobility invoice approvals
 * Cost optimizations
 * License and cost management in VoIP contact center collaboration solutions
 * Moves Adds Changes MACs for AMER
 * Number provisioning and porting
 * New site setups divestitures acquisitions
 * Call queues IVR afterhours routing SMS
 * KPI and quality reporting
 * AI enablement in VoIP
 * Inventory management for AMER
 * Atlanta office 9th floor and GL ground level storage
 * Configuration and logistics tofrom locations in US
 * Project management
 * AMER MACs
 * Asana updates oversight for team
 * Customer business unit relationships
 * Meet with Ops Managers GMs associate GMs of AMER BU
 * ALC Commercial Services Residential Rentals
 * Business requirements understanding solutions reviews to meet business needs
 * Customer satisfaction escalationsdeescalation
 * Legal and cyber compliance adherence


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