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# Information Technology Associate

- **Company:** California Department of Public Health
- **Location:** Yountville, CA, United States (Remote available)
- **Salary:** $59,220.0 - $104,880.0
- **Contract:** Permanent contract
- **Skills:** Computing Platforms, Collaborative Software, Desktop Computing, Microsoft Office, Proprietary Software, Tablet Computers, Information Technology, Laptops
- **Published:** July 4, 2026
- **Apply:** https://www.calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=522857

## About the Role

various productivity and collaboration tools such as MS M365 Suite. The incumbent is expected to work as a collaborative team member with peers and other sections/divisions while maintaining professionalism. Successful performance by the incumbent requires resourcefulness, organizational skills, flexibility, excellent communication skills, and the ability to adjust to meet workload demands., Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

## Description

This position is located in the Information Technology Division of the Yountville Veterans Home and is responsible for provide onsite technical support for various information technology systems at the California Department of Veterans Affairs Yountville home including basic network workstation printer and telecommunications support. The incumbent's primary responsibility is to provide technical and analytical phone support related to multiple hardware and software platforms, such as, but not limited to desktop computers (PCs), mobile devices (e.g., tablets and mobile phones), laptops, printers, multi-function printers (MFPs), in-house applications, and third-party software, with a good knowledge in Microsoft Office products. The incumbent will analyze, troubleshoot, document, and resolve requests onsite and remotely. The incumbent will identify trends and major incidents to report and escalate them to the team and management. The incumbent may be asked to provide introductory training on, The California Department of Veterans Affairs (CalVet) works to serve California veterans and their families. With nearly 1.6 million veterans living in the State, CalVet strives to ensure that its veterans of every era and their families get the state and federal benefits and services they have earned and deserve as a result of selfless and honorable military service. CalVet strives to serve veterans and their families with dignity and compassion and to help them achieve their highest quality of life.
Department Website: https://www.calvet.ca.gov


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