> Markdown version of [/jobs/ext/1185236-workplace-it-specialist-all-genders](https://www.wearedevelopers.com/jobs/ext/1185236-workplace-it-specialist-all-genders). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Workplace IT Specialist (all genders)

- **Company:** Sammelkartenmarkt GmbH & Co. KG
- **Location:** Berlin, Germany
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Microsoft Windows, Confluence, JIRA, Cyber Security, System Configuration, Identity and Access Management, Information Security Management, Azure Active Directory, Microsoft SharePoint, Okta, Office365, Microsoft InTune, Information Technology, Atlassian Tools, SAP MDG, Casper Suite, User Administration
- **Published:** July 5, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=4a9c17432a02426d

## About the Role

* 2-5 years in IT support, IT administration, or workplace IT
 * Experience with:
 + Microsoft 365 ecosystem
 + Identity/access management (Azure AD / Okta / similar)
 + Atlassian tools (Jira / Confluence)

Skills

 * Strong troubleshooting mindset
 * Solid understanding of:
 + User access management
 + Device management
 + Basic IT security principles
Ability to structure processes (onboarding, access, inventory)

Nice-to-have
Familiarity with:

 * MDM tools (Intune, Jamf)
 * Password managers (Dashlane, 1Password)
 * Presence in Berlin & valid Work Permit for Germany is necessary!

## Description

To strengthen our Administration department, we're looking for a Workplace IT Specialist who will own and continuously enhance our internal IT landscape, ensuring that employees have seamless, secure, and reliable access to the tools, systems, and devices that keep our business running smoothly., User Access & Provisioning

 * Managing onboarding/offboarding access across all tools (Jira, Confluence, O365, etc.)
 * Maintaining role-based access and permissions
 * Ensuring timely provisioning and deprovisioning of accounts
 * Maintaining documentation of system access and ownership

Workplace Tools Administration

 * Administering and maintaining of Jira & Confluence, Microsoft 365 (Teams, SharePoint, Copilot, Exchange) and Azure AD / Entra ID
 * Managing Shared mailboxes, distribution lists, and permissions
 * Supporting tool optimization and usage best practices

IT Security & Compliance

 * Maintaining and enforcing Password policies (e.g., Dashlane) and Access control best practices
 * Supporting audits and security checks
 * Acting as the first point of contact for internal IT security topics
 * Coordinating with external security/IT vendors if needed

IT Support

 * Providing daily support for employee IT issues
 * Troubleshooting common problems with accounts, permissions, tools and devices
 * Maintaining a lightweight ticketing or request tracking system
 * Ensuring fast, friendly, and effective support experience

Device Lifecycle Management

 * Owning the full lifecycle of company devices including Ordering, Setup & configuration, Assignment to employees, Repairs & Replacements and Offboarding
 * Maintaining inventory of all IT assets

Office IT Infrastructure

 * Ensuring reliable office internet and connectivity
 * Acting as contact for internet providers / hardware vendors
 * Coordinating setup for new office spaces if needed

Training & Enablement

 * Organizing and delivering training sessions on Tools (Jira, Teams, etc.) and Security awareness
 * Creating simple guides and documentation for employees


## Related Videos

- [Demografie nutzen um jedem Bewerber das passende Angebot zu machen!](https://www.wearedevelopers.com/videos/836-demografie-nutzen-um-jedem-bewerber-das-passende-angebot-zu-machen)
- [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray)
- [Beyond Hiring: Building a Sustainable Talent Acquisition Engine at Deutsche Bahn](https://www.wearedevelopers.com/videos/1856-beyond-hiring-building-a-sustainable-talent-acquisition-engine-at-deutsche-bahn)
- [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks)
- [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company)
- [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software)

## Related Articles

- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Where to Find German Tech Jobs](https://www.wearedevelopers.com/magazine/366-where-to-find-german-tech-jobs)
- [Jobs in Germany for Americans](https://www.wearedevelopers.com/magazine/423-jobs-in-germany-for-americans)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany)